Supply Chain & Logistics Coordinator

Supply Chain & Logistics Coordinator Full-time

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The Supply Chain & Logistics Coordinator is responsible for managing all outbound shipments to ensure the accurate, timely, and cost-effective delivery of products. This role supports logistics operations with a strong focus on meeting the routing, labeling, and compliance requirements of major retailers, including Canadian Tire, Walmart, and Amazon.

• Coordinate and schedule daily domestic and international shipments.
• Prepare, verify, and maintain all shipping documentation, including packing slips, bills of lading, customs documents, and shipping labels.
• Ensure products are packaged and labeled according to Canadian Tire, Walmart, and Amazon specifications.
• Work closely with the warehouse team to ensure orders are complete, properly prepared, and ready for shipment.
• Manage shipping processes in accordance with retailer-specific requirements, including:
  • Canadian Tire: Routing requests, Advance Shipping Notices (ASN), and palletization standards.
  • Walmart: Retail Link compliance, labeling requirements, and OTIF (On-Time In-Full) standards.
  • Amazon: Seller Central/Vendor Central, FBA requirements, packaging, labeling, and weight specifications.
• Submit routing requests and schedule delivery appointments according to retailer guidelines.
• Monitor shipment performance to minimize compliance penalties and chargebacks.
• Communicate with carriers, freight forwarders, and courier services regarding pickup schedules, freight rates, and shipment tracking.
• Track shipments and resolve delivery delays, damages, or other transportation issues.
• Compare freight rates and recommend cost-effective shipping solutions.
• Update ERP/WMS systems with shipping information, tracking numbers, and carrier details.
• Maintain accurate records of shipments, freight invoices, and proof of delivery.
• Report inventory discrepancies or damaged goods.

• Provide shipment status updates to internal teams and customers.
• Respond promptly and professionally to shipping-related inquiries.

• Ensure all shipments comply with company policies, legal requirements, and applicable regulations, including hazardous materials, export documentation, and labeling standards.
• Follow established safety procedures for packaging and material handling.

• Identify opportunities to improve shipping accuracy and operational efficiency.
• Assist in developing and updating shipping procedures, particularly those related to retailer compliance.

• 1–3+ years of experience in shipping, logistics, warehouse coordination, or supply chain.
• Hands‑on experience working with Canadian Tire, Walmart, Amazon, or other major retailers.
• Strong understanding of retailer routing guides, labeling requirements, and compliance programs.
• Proficiency with shipping software, ERP/WMS systems, and Microsoft Excel.
• Excellent organizational skills, attention to detail, and strong communication abilities.
• Ability to manage multiple priorities in a fast‑paced environment.

• Experience with Amazon FBA/FBM or Vendor Central.
• Experience with Walmart Retail Link and Canadian Tire supplier platforms.
• Forklift certification (where applicable).
• Knowledge of customs procedures and international shipping.