Onsite Service Engineer - Quebec

Position: Onsite Service Engineer - Quebec City
Location: Quebec

## Onsite Service Engineer
- Quebec City, Canada Apply remote type:
Onsite locations:
CA
- Guelph time type:
Full time posted on:
Posted Todayjob requisition :
23951

At JBT Marel,
** what we do matters**, we know that the contribution of our employees leads to the success of our business.

Our
** purpose
* * is to transform the future of food; this guides our
** vision
* * of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.

Our
** values
* * show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.

This position is responsible for providing full-time on-site technical support for a JBT AGV System located in Quebec City, Canada. This support will include AGV and AGV System troubleshooting and repair, preventive maintenance of the AGV fleet and resolving issues with AGV hardware and overall system functionality. This position must be bi-lingual and speak both English and French fluently.
** On a given day, you may:
*** Perform regularly scheduled preventive maintenance services as well as on-call maintenance for the fleet of JBT AGVs currently in operation
* Diagnose and repair vehicle and vehicle/system related issues
* Assist in upgrades/retrofits requiring vehicle modifications
* Assist with AGV component repairs when/if necessary
* Monitor and maintain on-site parts inventory and parts orders
* Provide AGV systems operations support for new / modified systems and start-ups
* Work closely with the full-time On-site Senior Technician to assist in troubleshooting and resolving AGV system issues.
* Work closely with Customer AGV Leads as it relates to training, troubleshooting, and meetings as needed.
* Provide on call support for critical business impacting outages

The incumbent must stay current with the latest designs, features and equipment that JBT Automated Systems offers. The organization's matrix environment requires tact, diplomacy and strong prioritization skills to accomplish the numerous, often conflicting, daily support requirements.

The incumbent needs to be able to respond to emergency situations which may require frequent schedule changes/adjustments based on the customer's needs with minimal time to prepare.

The incumbent has the latitude to make significant software and hardware adjustments to the JBT installed system to satisfy the customer's needs. It is then the responsibility of the incumbent to record these changes for permanent documentation at the JBT home-office.
** We are committed to our employees
** and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community.
** We foster a genuine inclusive team culture enjoying
** collaborative working across our global teams to deliver world-class projects.
** We encourage development** - ensuring new experiences and challenges at JBT Marel to feed your growth!
** Benefits:
** JBT Marel offers benefits on day 1 of your employment. Including:
Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.
** Commitment to Diversity:
** Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.
** Use of Technology in Our Hiring Process
** JBT Marel uses technology‐assisted tools, including artificial intelligence (AI), to support the review of applications.

These tools help our recruiting teams identify skills and experience relevant to the role based on job‐related criteria.

All applications are reviewed by people, and AI is not used to make hiring decisions independently. We are committed to fair, consistent, and inclusive hiring practices globally.
** Equal Opportunity Employment: (only for US posted roles)
** JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any…