Quality Assurance Analyst; Delivery

Do you have experience in aviation, have worked in quality assurance, and want to evolve and develop new skills? This position is for you!

The A220 commercial aircraft program is seeking a Quality Assurance Delivery Analyst to join our Certification team based in Mirabel (Quebec, Canada), where you will work jointly with the Airbus Pre-flight and Delivery team.

The headquarters of the A220 commercial aircraft program is located in Mirabel, in the Greater Montreal area, just steps away from the dynamic city of Montreal. Renowned for its peaceful and safe environment, the region offers a high quality of life for young professionals, experienced workers, and families alike, perfectly balancing career opportunities and outdoor activities, making it a truly special place to live.

• Financial Benefits: Attractive salary, annual bonus, group insurance plan, pension plan, and stock purchase plan.
• Work/Life Balance: Hybrid work policy (depending on operational needs), on-site cafeteria, and a highly competitive vacation policy.
• Health & Well-being: Employee Assistance Program (EAP), discount program, on-site medical service, public shuttle service between Laval (Montmorency metro station) and Mirabel, and a carpooling app.
• Personal Development: Numerous career advancement opportunities and training options (a catalog of over 10,000 self-service e-learning courses to enhance your employability, certifications, accelerated development programs, as well as national and international mobility).

At Airbus, we help you work, connect, and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to spark innovation.

• Prepare all aircraft documentation and present it to clients.
• Lead problem‑solving activities related to quality and customer satisfaction. Facilitate the team and its collaborators in finding the root cause of issues to resolve them effectively.
• Conduct investigations, target discrepancies, and implement innovative solutions that will improve quality and customer satisfaction while reducing costs.
• Facilitate multidisciplinary presentations and meetings.
• Manage quality projects to meet specific requirements and ensure customer satisfaction.
• Act as a change agent to promote a quality‑driven culture throughout the company.
• Investigate and identify potential risks.
• Manage priorities in line with key objectives.
• Apply the quality management system and regulatory requirements (such as Transport Canada), striving for best practices to meet customer expectations.
• Ensure compliance with quality standards and procedures.

• You hold a college or university degree in a field related to manufacturing (aerospace, mechanics, engineering, project management, etc.).
• You have experience in customer service (an asset).
• You hold a PMP certification or have experience in project management.
• You are bilingual (French and English) with strong oral and written communication skills.
• You possess a drive for continuous improvement and problem‑solving.
• You have the ability to work under pressure and meet deadlines.
• You demonstrate analytical thinking, initiative, attention to detail, and an ability to resolve issues efficiently.
• You showcase leadership, autonomy, professionalism, and the ability to work well within a team.
• You are familiar with IT systems (Microsoft / GSuite).
• You possess knowledge of airworthiness standards and regulations (TCCA/FAA/JAA).

The use of the masculine gender was adopted to simplify reading and carries no discriminatory intent.

Airbus Canada is committed to the principle of employment equity and encourages women, Indigenous peoples, persons with disabilities, and members of visible minorities to apply.

This job requires awareness of potential non‑compliance risks and a commitment to act with integrity, as this is the foundation of the Company’s success, reputation, and sustainable growth.