Cage Cashier - Caissier​/Caissière de cage

Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options.

Position Overview:

At Playground, our Cage Cashiers are among the best in the industry, providing exceptional service to our guests around the clock, ensuring seamless and secure transactions for our valued customers. We are looking for dedicated and reliable individuals to join our team and maintain the high standards we’re known for.

What we have to offer:

Competitive compensation ($24/hour + $2/hour premium for hours worked between 9pm and 5am)

Comprehensive paid training (Must be available for daytime training for 2-4 weeks)

Opportunities for career advancement

Company-wide events

Playground Cares volunteer opportunities

Availability:
Flexibility is key. Our 24/7 operation requires candidates who can work up to 5 shifts per week, including evenings, overnight, and weekends.

Training Commitment:
All candidates must be available for a paid training period of up to 4 weeks, which includes day shifts.

Application Process:

Applicants will be asked to complete a math skills test without the use of a calculator or cell phone.

Those who succeed will have a criminal and credit check processed.

Once approved, you’ll be scheduled for Cage Cashier School (group training) during regular business hours. Training may last up to 4 weeks.

Compensation:
Training is paid at a rate of $16.25 per hour.

Responsibilities:

Handle cash tickets, coins, or chips for customers and team members.

Handle large amounts of money (accounting for total funds received throughout the day and closing numbers).

Exchange foreign currency for customers.

Operate any and all office devices (ex. computer, calculators, and money counter machines).

Identify and accurately deal with different denominations (chips, cash currency, POS terminal).

Maintain accountability over a cashier drawer and balance it at the end of shift.

Perform all duties in a confidential manner, and in compliance with local laws and regulations.

Maintain database (updating customer records and flagging of duplicate accounts).

Assist in counting and balancing all revenue related tasks.

Have knowledge of the regulations, policies, and procedures relating to the Cage department.

Consult Internal Control Procedures and Policy Manuals for guidance.

Report illegal activity to Security and Surveillance or appropriate levels of Management.

Requirements:

Strong mathematical ability is essential

Experience as a cashier is essential

Ability to remain standing (and/or sitting) for the majority of shift

Must be able to withstand varying levels of crowds and noise levels

Ability to communicate effectively with customers and fellow team members

Ability to multitask and remain calm and professional in a fast-paced environment

Must be at least 18 years of age

Flexibility with scheduling (nights, weekends, holidays, special events, and extended hours)

Working knowledge of Microsoft Office, with experience of business specific software or computer applications preferred

Fluency in English and French (written/spoken)

Join our team and become a vital part of an exceptional journey. Here, your unique talents and ambitions will flourish, finding the perfect environment to thrive.

Playground est une destination de jeu internationalement reconnue située à seulement 15 minutes en voiture au sud du centre-ville de Montréal, sur le territoire mohawk de Kahnawake. Nous sommes actuellement en expansion, dévoilant de nouveaux espaces de jeu, un hôtel luxueux et des options de restauration spécialisées.

Aperçu du rôle :
Chez Playground, nos caissiers/caissières de la Cage figurent parmi les meilleurs de l’industrie, offrant un service exceptionnel à nos invités en tout temps, et assurant des transactions fluides et sécurisées pour nos précieux clients. Nous recherchons des personnes dévouées et fiables pour se joindre à notre équipe et maintenir les normes élevées qui font notre réputation.

Ce que nous offrons :

Rémunération concurrentielle (24$/heure + prime de 2$/h…