National Account Sales Manager- Retail

Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.

Our customers – Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers.

Our team – 3,200 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders.

We are seeking an experienced National Account Sales Manager
- Retail to develop and manage strategic relationships with Major Retail Hardware chains Home Improvement, and Building Supply Retailers (e.g., Home Depot Canada, RONA, Canadian Tire, Home Hardware).
Location: Working from Greater Toronto Area, but having a Canada-Wide territory.

How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!

At Richelieu, we believe that sustainable growth is built on strong business relationships, a deep understanding of markets, and a constant ability to create value for our customers. In this context, the National Account Sales Manager-Retail is responsible for defining and executing the sales strategy for our most important retail and hardware partners across North America.

At the intersection of sales, marketing, product development, and supply chain operations, this individual acts as a true growth architect, building high-level relationships with key decision-makers and identifying the best business opportunities for Richelieu and its customers on a national scale.

Through strategic leadership, market insight, and the ability to align internal teams around shared objectives, the incumbent directly contributes to expanding market share, increasing revenue, and strengthening Richelieu’s position as a preferred partner for major home improvement retailers, buying groups, and independent dealers.

The success of this individual will be measured by their ability to:

• Drive sales growth within assigned strategic national accounts.
• Build and maintain long-term partnerships with leading retail and hardware chains.
• Influence commercial strategies and national merchandising programs.
• Align the efforts of sales, product management, marketing, and operations teams to deliver an exceptional customer experience.
• Directly contribute to Richelieu’s growth and profitability objectives.

• Own and grow relationships with national retail hardware accounts and independent dealer/buying groups
• Develop and execute account-specific business plans to meet sales, market share, and profitability targets
• Lead annual negotiations including pricing, trade spend, program fees, rebates, and promotional/flyer participation
• Collaborate cross-functionally with marketing, product management, supply chain, and finance to align on account strategy
• Analyze sell-through data, market trends, seasonal demand, and competitor activity to identify growth opportunities
• Present quarterly business reviews (QBRs) and line reviews to retail buyers and internal leadership
• Manage trade spend and co-op advertising budgets, ensuring ROI on promotional investments
• Forecast sales volumes and monitor performance against targets, including seasonal (spring/summer) planning cycles
• Resolve account issues related to supply, pricing, service levels, or product listings
• Represent the company at industry trade shows, dealer markets, and buying group conventions
• Stay current on Canadian retail hardware industry trends, regulations, and the…