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Job Description & How to Apply Below
Purpose/Summary of Position:
Guide customers through an exceptional vehicle-buying experience from initial consultation to delivery.
Build strong relationships by understanding customer needs and recommending the right vehicle and features.
Lead vehicle demonstrations and test drives while providing knowledgeable product information.
Assist customers with trade-in evaluations and explain financing and purchase options.
Address customer questions and concerns with professionalism and confidence.
Coordinate seamless vehicle deliveries and provide timely post-sale follow-up.
Foster long-term customer loyalty through outstanding service and ongoing communication.
Maintain expert knowledge of Toyota vehicles, features, and dealership offerings to deliver an informative and engaging customer experience.
Required Qualifications:
Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.
Energized by challenges; driven to improve efficiencies, learn and grow
Proactive self-starter with a desire for accountability
Passion for delivering a consistently exceptional customer experience
Operates with the highest level of integrity
Exceptional initiative, high energy and positive attitude
Process driven with impeccable organization and prioritization abilities
Exceptional problem solving and conflict resolution skills
Impeccable follow-through and commitment to building and cultivating relationships
Candidates must possess:
Valid unrestricted driver's license
Minimum High School Diploma
Multi-lingual is an asset (French is preferred)
Experience in the automotive industry preferred
Why We're Awesome:
Commitment to an exceptional employee experience
Full benefit programs & competitive compensation plans
Employee and Family Assistance Program
Collaborative work environment & group support
Orleans Toyota is an equal opportunity employer which values diversity in the workplace.
If you require accommodation in order to participate in the hiring process,please contact us at tomake your needs known in advance.
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