Account Manager, SMB

Hi, We’re Company Cam
We’re a simple-to-use photo documentation and productivity app for contractors of every industry. Packed with intuitive functionality, Company Cam facilitates unparalleled communication and accountability across a contractor’s entire business. By providing a consumer-grade, game-changing experience, we help contractors build trust within their company and with their users.

Company Cam is a fun, energetic team united by our core values of  Show Up ,  Grow Up , and  Do Good . As soon as you join our team, you'll notice that we trust our employees to do what's best for our product, customers, and team members and empower them to make the right calls.

The Role
We’re looking for a driven and customer-focused Account Manager, SMB to help drive the growth and expansion of our current customer base! As an Account Manager, you’ll play a key role in driving revenue growth by identifying opportunities for customers unlock additional value from their Company Cam subscription - whether through adding users or upgrading to a higher tier. Partnering closely with our Customer Success Managers, you’ll identify accounts with expansion potential and lead conversations to convert those opportunities into revenue.

You’ll act as a trusted advisor, working directly with customers to understand their business goals, provide tailored solutions, and ensure they’re getting the most out of our platform. We value a fun, fast-paced environment and are searching for individuals who thrive on building relationships and contributing to our growing success.

Location:

Remote - Candidates must permanently and currently reside in the United States.

What You'll Do

Lead the growth and expansion of our current customer base  by identifying and securing upsell opportunities.

Educate customers  on the benefits of upgrading to a higher tier or adding more users to enhance their experience with Company Cam.

Proactively meet with customers  to understand their current processes and identify business challenges.

Perform product demos  to showcase features and solutions to potential customers.

Partner with CSM’s to identify  growth opportunities  within accounts.

Create a pipeline of opportunities  and maintain reliable forecasts to ensure consistent growth.

Listen to  customer feedback  to help inform product and marketing strategies.

Support customer inquiries regarding their accounts, collaborating with CSMs to ensure customers are educated on how to  best utilize our platform .

The Impact You'll Have
At Company Cam, your work makes a real impact.  Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. I n this role, you’ll drive impact by:

Drive revenue growth by helping existing SMB customers expand their investment in Company Cam through additional users and plan upgrades

Build trusted customer relationships that uncover business challenges and identify opportunities to deliver greater value

Partner closely with Customer Success to create a seamless customer experience that supports adoption, retention, and long-term growth

Influence product and go-to-market strategy by sharing customer feedback, trends, and expansion insights

Help customers maximize the value of Company Cam by demonstrating solutions that improve their workflows and business outcomes

What You'll Bring

3+ years of experience in account management, sales, or similar revenue-generating roles.

A track record of thriving in high-volume, fast-paced environments - you're energized by velocity, not worn…