Job Description & How to Apply Below
Most companies are running support on ticketing systems built in 2007, with AI bolted on as an afterthought.
Botpress is the enterprise-grade AI agent platform for customer support — built the other way around.
As the 3rd fastest-growing B2B AI start-up worldwide, we're displacing legacy platforms like Zendesk at scale — across industries, regions, and thousands of companies worldwide.
The work ahead is ambitious. The opportunity is rare. We take a deliberate approach to growth: product-led, capital-efficient, and highly focused.
If you want to build the customer support platform for the AI era, we're looking for top talent to join us.
About the Role We are building a dedicated product growth team, and we re hiring a Growth Engineer to operate as a full, self-sufficient software engineer within it. Reporting to the Director of Product Growth, you ll work alongside our Product Manager and Product Designer on the highest-leverage problems in the business — starting with onboarding, activation, and revenue conversion.
This is not a traditional engineering role. We act as a SWAT team: we go where the data takes us, we move fast, and we change direction without hesitation when the numbers tell us to. The code you write today may be replaced next sprint — and that should excite you, not bother you. Most engineering roles reward stability, depth, and long-term ownership of a system;
this one rewards speed, adaptability, and measurable business impact. You will own experiments end to end and be personally accountable for outcomes, not just outputs.
Responsibilities Build, ship, and iterate on onboarding flows, activation surfaces, and conversion experiments that directly impact sign-up-to-paid rate
Design and run A/B and multivariate experiments, instrument them properly, and close the loop on what the data shows
Own experiments end to end — scoping, building, shipping, measuring — with personal accountability for outcomes
Build lightweight internal tools and growth infrastructure when they unblock the team
Contribute to anything that measurably moves a growth needle, regardless of where it sits in the product
Help redefine customer support for the AI era. Most companies are running support on ticketing systems built in 2007, with AI bolted on as an afterthought.
Botpress is the enterprise-grade AI agent platform for customer support — built the other way around.
As the 3rd fastest-growing B2B AI start-up worldwide, we're displacing legacy platforms like Zendesk at scale — across industries, regions, and thousands of companies worldwide.
The work ahead is ambitious. The opportunity is rare. We take a deliberate approach to growth: product-led, capital-efficient, and highly focused.
If you want to build the customer support platform for the AI era, we're looking for top talent to join us.
About the Role We are building a dedicated product growth team, and we re hiring a Growth Engineer to operate as a full, self-sufficient software engineer within it. Reporting to the Director of Product Growth, you ll work alongside our Product Manager and Product Designer on the highest-leverage problems in the business — starting with onboarding, activation, and revenue conversion.
This is not a traditional engineering role. We act as a SWAT team: we go where the data takes us, we move fast, and we change direction without hesitation when the numbers tell us to. The code you write today may be replaced next sprint — and that should excite you, not bother you. Most engineering roles reward stability, depth, and long-term ownership of a system;
this one rewards speed, adaptability, and measurable business impact. You will own experiments end to end and be personally accountable for outcomes, not just outputs.
Responsibilities Build, ship, and iterate on onboarding flows, activation surfaces, and conversion experiments that directly impact sign-up-to-paid rate
Design and run A/B and multivariate experiments, instrument them properly, and close the loop on what the data shows
Own experiments end to end — scoping, building, shipping, measuring — with personal accountability for outcomes
B…
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