Intermediate Cloud & Systems Engineer

This is an opportunity to work for a remote-first company. Only applicants living in British Columbia will be considered, with preference given to Victoria, BC.

Our Values
Driven by  PLAYER OBSESSION , we look to craft unparalleled gaming experiences.

OWNERSHIP  is our compass, propelling us to deliver exceptional results.

With a spirit of  RESOURCEFULNESS , we fearlessly tackle challenges and defy limitations.

Driven by the ethos of  CONTINUOUS IMPROVEMENT , we foster a culture of perpetual learning and growth.

About Kano
Kano is an independent game studio that has been building and running live games for over 18 years. Our games have long-running player communities, mature economies, live events, web and mobile platforms, and real business complexity behind them.

We're a small, remote-first team that is all-in on AI. We use it across the company, from engineering to finance to marketing. People here can make a visible impact quickly, so we look for people who take ownership, learn fast, and like replacing "the way it's always been done.".

About the Role
You'll use AI tools and automation to run and modernize Kano's systems: the cloud infrastructure behind our live games, and the IT the rest of the company relies on. You'll join our Operations team, which looks after every Kano game, our internal systems and the projects coming next, and help keep all of it reliable, secure and cost-effective.

Keeping our games running comes first. Our infrastructure has grown over 18 years and runs on a mix of EC2, ECS containers and serverless. You'll bring fresh eyes to making it simpler, safer and less manual, and you'll have real room to make those changes.

The Right Person…

Uses AI tools like Claude Code, Cursor or ChatGPT for real technical work, can show something they've automated or improved, and tests and validates the results.

Wants to build AI-assisted tools that take repetitive work off the team's plate, with human review where it matters.

Has solid fundamentals and a hands‑on approach: verifies their work, troubleshoots methodically and knows when to ask for help.

Would rather fix the root cause than patch the same problem twice.

What You’ll Do
AI & Automation

Build AI-assisted workflows for operations, such as alert triage, incident summaries, first‑draft root‑cause analyses and runbook upkeep.

Use AI coding agents to write and refactor infrastructure code and scripts, with testing and review before anything reaches production.

Set up access controls for our internal AI agents and tools: least‑privilege credentials, audit logging and approvals for production changes.

Trial new tools and services, and recommend what to adopt and what to retire.

Infrastructure & Cloud

Run and improve the Linux servers and AWS infrastructure behind our live games (EC2, ECS, Lambda, VPC, IAM, S3, Route 53, Systems Manager), managed with Terraform, Chef, and Ansible.

Carry out upgrades, patching and migrations onto containers or managed services, keeping disruption to players to a minimum.

Support our Docker and ECS services and the pipelines that ship them (Git Lab CI, AWS Code Deploy, Fastlane).

Reliability & Data

Maintain monitoring, alerting and logging (Cloud Watch, InfluxDB, Grafana, Graylog) to catch problems before players notice.

Look after our MySQL, MongoDB, Redis and Memcached services: backups, regular restore tests, upgrades and routine issues, working through complex replication or performance problems with the team.

After onboarding, join the on‑call rotation. You'll start with triage and escalation alongside experienced teammates, take on more as you get comfortable, and contribute to incident reviews so issues don't recur.

Company IT & Security

Support the IT behind a remote team: staff accounts and access, VPN and…