Director of Administration & Business Support | Leadership

Behind every successful restaurant is a strong administrative foundation.

At Chick-fil-A Ironwood & Ocotillo, the Director of Administration & Business Support plays an important role in keeping our organization efficient, organized, professional, and prepared for continued growth.

This position is designed for a highly organized, detail-oriented professional who enjoys building systems, managing information, coordinating projects, solving problems, and supporting leaders across multiple areas of the business.

This is more than an administrative assistant position. It is a
leadership role with ownership, accountability, and responsibility for helping our organization operate effectively.

If you enjoy creating structure, improving processes, and helping a growing organization stay organized and efficient, we want to meet you.

• Competitive Pay:$23–$47/hour
• Full-Time Leadership Position
• Health, Dental & Vision Insurance
• Paid Training & Leadership Development
• Sundays Off
• Professional & Personal Development Opportunities
• Leadership Experience in a High-Volume Business
• Opportunities for Continued Growth
• Cross-Functional Business Experience
• Opportunity to Improve Systems and Make a Measurable Impact

• Support the organization and execution of key administrative functions
• Maintain accurate, organized, and professional records and documentation
• Help manage calendars, deadlines, meetings, communications, and recurring business responsibilities
• Coordinate administrative projects from beginning to completion
• Create systems that improve organization, communication, and accountability
• Ensure important tasks and deadlines receive consistent follow-through
• Maintain confidentiality when working with sensitive business or Team Member information

• Provide administrative support to the Operator and Director team
• Help leaders stay organized and informed
• Prepare documents, reports, spreadsheets, communications, and other business materials
• Coordinate meetings, projects, follow-ups, and leadership initiatives
• Track action items and help ensure commitments are completed
• Communicate professionally with Team Members, vendors, community partners, and other contacts
• Help connect departments and improve communication throughout the organization

• Evaluate existing administrative processes and identify opportunities for improvement
• Develop organized systems for tracking information, projects, documents, and deadlines
• Help reduce unnecessary administrative work through better processes
• Create templates, checklists, trackers, and tools that improve consistency
• Identify recurring problems and help develop long-term solutions
• Maintain clear documentation of important processes and procedures

• Maintain accurate spreadsheets, trackers, and business records
• Assist with collecting and organizing operational and administrative data
• Prepare recurring reports for leadership
• Identify missing information, inconsistencies, or areas requiring follow-up
• Help leadership use accurate information to make better decisions
• Maintain strong attention to detail when entering, reviewing, and reporting information

• Assist with special projects and restaurant initiatives
• Coordinate with Directors across operations, hospitality, marketing, training, HR, and other areas of the business
• Help organize vendor and community communications when needed
• Maintain project timelines and follow-up
• Take…