Massage Therapist, Wellness, Spa & Fitness

Massage Therapist, Wellness, Spa & Fitness

Encanterra Country Club – located 45 minutes from downtown Phoenix & Scottsdale, Arizona.

Employment Status

Part Time

Pay Range

$15.15 per hour + 40‑50% Commission

Position Overview

The Massage Therapist manages the delivery of massage therapy services and performs a variety of massage techniques on patients to create a healthy, stress‑free environment for clients. This position reports to the Assistant Spa & Fitness Director.

• Ensure the Blue Star experience by modeling and maintaining the standards set in the Blue Star 10 and adhering to Blue Star Resort & Golf policies.
• Maintain a professional, confidential practitioner‑client relationship; understand and use universal precautions and code of ethics when providing services.
• Assess client contraindications and customize treatments based on client’s individual needs and/or physical limitations.
• Remain focused on client care during the session; engage in conversations related to the client’s interests and concerns.
• Practice health care protocol; report any incident or accident to the Assistant Spa & Fitness Director and/or Spa & Fitness Director.
• Perform all treatments on the services menu based on current certifications.
• Know all spa services offered and be able to suggest other beneficial spa treatments.
• Create and maintain client cards, services provided, and treatment notes when appropriate.
• Maintain the highest level of product knowledge and ingredients; recommend products for home use with a minimum service to sales ratio of 25%.
• Maintain a clean and sanitized work environment; clean and disinfect all equipment daily and care for linens according to protocol.
• Work assigned schedule; begin and end all treatments on time; ensure work areas are clean and set according to procedures.
• Attend all scheduled meetings and professional trainings as requested.
• Assist staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events as requested.
• Other duties and responsibilities may be assigned.

• Highly customer oriented and responsive with a high need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team‑building skills including the ability to lead, cooperate, and motivate.
• Role model and able to live our Blue Star core values: honesty and integrity, respect for the individual, teamwork, competitive spirit.

• High School diploma or equivalent preferred.
• One year previous customer service and massage experience preferred.
• Must complete state requirements (minimum hours of training) for certified therapist or licensed massage therapist (LMT).
• Must maintain all current licenses and certifications required on a state and local level.
• Participate in continuing education courses (CEU) if required by the state for license renewal and remain current on techniques.
• Computer literate.
• Ability to explain and promote treatments, services, and products to guests.
• Ability to speak and provide a massage at the same time; willingness to respond to client’s questions or concerns.
• Ability to write client notes, reports, and correspondence.
• Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities.
• Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public.
• Must be self‑motivated, follow direction, and able to work independently with little supervision.
• Must demonstrate initiative with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment.
• Must have good time management, organization, and follow‑up skills.
• Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness is expected.
• Must be able to pay attention to multiple details and be comfortable working in a fast‑paced environment where continuous improvement is expected.
• This position requires a flexible schedule to include evenings and weekends, with limited travel required.
• Valid driver’s license is required.

This position works in the patient spa, in a private low‑lit room, with a client. The noise level is usually quiet, with possible sound from relaxing music.

While performing the duties of this job, the employee is regularly required to see and hear, speak clearly and understand the speech of another person; sit and stand for an extended period, walk, bend over clients to perform a massage; use hands to fingers, handle or feel, and reach with hands and arms; firm hand and arm strength are required. Must be able to lift up to 50 pounds.

BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER