First Tee Host, Golf Operations

Encanterra® Country Club

Encanterra features eighteen holes of golf, two Resort Clubs, multiple dining options, state-of-the-art health and fitness facilities, exceptional tennis and pickleball complexes, indoor and outdoor pools and a full-service Alvea Spa, which recently was named the state’s top Clubhouse Spa by Arizona Foothills magazine. Our weddings & events spaces are also among the best in the Queen Creek.

Where: Queen Creek, 45 minutes from downtown Phoenix & Scottsdale, Arizona

Pay: $15.58 per hour

Benefits:

• New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment.
• Full-Time team members are eligible to accrue Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year.
• Full-Time team members are eligible for 7 paid holidays annually.
• Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines.
• All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

The First Tee Host coordinates the flow of guests onto the golf course and provides hospitality and logistical information for a safe and enjoyable experience for the players. This position reports to the Head Golf Professional.

• Communicate the core values and mission of Blue Star Resort & Golf (BSRG) to support the achievement of company goals.
• Check in with the manager on duty to learn about the day’s activities, events, golf course conditions, and specific information about the course needed by the players.
• Set up the welcome area with guest amenities. Make sure radio, or other communication device, is in working order.
• Welcome the guests and provide practical information about safely driving the golf carts, the GPS system, course hazards and out-of-play areas, etc.
• Maintain a friendly and enthusiastic social presence with introductions and calling guests by name.
• Coordinate the flow of players onto the golf course. Provide the players with the course rules and invite the group to begin play.
• Keep accurate records for each group of players, according to Club guidelines. Record the tee time, golf cart numbers, and players’ names.
• When there is time between groups of players, maintain cleanliness of the area and restock the amenities table.
• Communicate with the Guest Service Professional, Player Assistants, Golf Shop staff, and other team members throughout the day to learn of any schedule changes or other information to assist in providing a safe and enjoyable experience for the players.
• Know Golf Shop products and Club services and be able to respond to questions and suggest beneficial products and services.
• Be aware of safety requirements and report unsafe conditions or accidents to supervisor.
• Other duties and responsibilities may be assigned.

• Must be highly customer oriented and with need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team-building skills including the ability to lead, cooperate, and motivate.
• Must be role model and able to live our Blue Star core values:
  • Honesty and Integrity
  • Respect for the Individual
  • Teamwork
  • Competitive Spirit

• High School diploma or equivalent preferred.
• Similar customer service experience preferred.
• Enjoy the game of golf and have a basic understanding of the importance of guidelines for each group of players to lead to a daily flow for all players.
• Ability to read and comprehend simple instructions and short correspondence.
• Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities.
• Desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public.
• Must be self-motivated, follow direction, and able to work independently with little supervision.
• Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent…