Ocean Export Coordinator

This position is for local residents only.

Sorry, Visa / sponsorship not available.

American River Group of Companies compliance consultant customs brokerage mission and strategic direction is to provide quality global trade consulting and facilitation services to our clients and business partners in a compliant and responsible manner. Our goal and objective is to demonstrate our global trade regulatory compliance and supply chain security expertise for each of our clients in task driven, operational effort to compliment the global transportation needs leading to an enhanced and efficient supply chain process.

Global Trade Compliance Consulting

Our Services include:

• International Supply Chain Logistics Freight Forwarding
• IT Solutions and Automation Resolutions
• Customs Brokerage
• Duty Drawback Services
• International Trade Compliance Education and Training
• New service offering global trade compliance cloud based management department

We are looking for an ocean export coordinator to join our team based on Long Island. Knowledge of export compliance operations responsibilities is a requirement of this position to defend the practices of an export freight forwarding professional. Air export background / experience favorable. The candidate must be hard-working, self-motivated, accountable, extremely detail-oriented, and well organized.

The ocean export coordinator will report to and work with the Branch Manager and be responsible for liaising between customers, suppliers, and transport companies to ensure an efficient operational service is provided.

Essential duties and responsibilities are to include, but not limited to:

• Manage the export process from start to finish. This may include air export duties.
• Knowledge and experience with FMC rate tariff filing and regulations
• Provide customers and overseas agents with competitive pricing and service options
• Negotiate pricing with all vendors (trucker, carriers, intermodal, etc.) to ensure the best pricing and service for our customers
• Develop and maintain effective working relationships with customers to develop more business opportunities
• Liaise with customers to obtain information to ensure correct measures are in place and all customer needs are met
• Liaise with customers and operations departments ensuring all documents are received within the designated time frame
• Liaise between vendors, suppliers, forwarders and agents to obtain up to date shipment information
• Ensure customers are fully informed of the progress of their shipments
• Provide transport companies with the relevant information to ensure customer requirements are met
• Ensure correct documentation is on file and act accordingly as set out in the instructions
• Cover other staff members when required; and
• Any other duties as required by management for the smooth and efficient operation of the department
• Knowledgeable of U.S. export laws and regulations as it pertains to ocean and air exports

Continuous Improvement

• Work with the operations team to continually grow and improve processes and business performance
• Support change in the role necessary to take the department and business forward
• Work to achieve personal objectives set at appraisal and/or those set monthly or quarterly
• Increase customer satisfaction and business share through proactive and regular contact
• Other responsibilities and duties will be assigned as they may develop or may be necessary to fulfill the above position.

Key Performance Indicators

• Achieve agreed individual objectives
• Understand and adhere to all company policies and procedures, and U.S government rules and regulations relevant to the role

Requirements:

• Minimum 5 years of working experience in an international ocean freight department
• Basic computer knowledge to include Outlook, Windows, spreadsheets, Excel, Word etc.
• Knowledge of domestic intermodal trucking, EEI filing, FMC rate filing and customer service experience
• College degree preferred or equivalent working experience
• Strong phone, e-mail communication and computer skills
• Air export experience favorable