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Residential Aide; Restgate

Job in Queens, Queens County, New York, 11109, USA
Listing for: Goddard Riverside Community Center
Full Time position Listed on 2026-10-31
Job specializations:
Salary/Wage Range or Industry Benchmark: 35000 - 43000 USD Yearly USD 35000.00 43000.00 YEAR

Job Description & How to Apply Below

Position: Residential Aide (Restgate)

Residential Aide (Restgate)

Restgate Hotel - Long Island City, NY 11101

Salary Range $35,000.00 - $43,000.00 Salary/year

Description

Organization Overview:
The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City's leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.

Program

Description:

Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Goddard's newest endeavor will be a transitional Site for adult families. This site will be a place where families can feel safe, receive resources and supportive services, while becoming acclimated to, and part of, the community.

Restgate Hotel is an emergency capacity transitional site located in Long Island City, Queens.

Position Summary:

RA team will ensure clients are getting acclimated to their living situation, following rules & regulations of the site, and assist in monitoring the residence. Residential Aid staff are the first welcoming face new residents are greeted by!

Schedule:

  • Sunday-Thursday 3pm-11pm
  • Tuesday-Saturday 3pm-11pm

Salary Range:
Between $35,000 to $43,000

Bilingual: $40,500-$43,000

Non-bilingual: $35,000-$40,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate's number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities, and Essential Duties
  • Complete regular and routine resident and facility checks to ensure that residents are not at risk and that facility management is aware of potential hazards (leaks, fire, destruction of property, etc.).
  • Ensure compliance with all health, fire, and safety codes, ensure timely handling of all violations, prevent violations whenever possible.
  • Assist in the monitoring and development of resident's daily independent living skills.
  • Establish and cultivate professional and positive relationships with families.
  • Utilize evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, culturally aware, and strengths-based approaches.
  • Escort clients via public transportation to appointments as needed.
  • Co-Facilitate and participate in social emotional driven learning groups and activities for families.
  • Perform and document all daily room and bed inspections are taking place.
  • Manage operations desk: ensure documentation of client whereabouts, answer phones when necessary.
  • Work collaboratively with building staff to assist tenants and ensure tenant safety.
  • Document incidents onsite in CARES and send to Goddard Incident Report Committee.
  • Report any concerns on quality service deliverables to management in a timely manner.
  • Monitor common areas to ensure proper usage.
  • Conduct intakes during evenings, overnights, and weekends as needed.
  • Document in CARES intake system and ensure all clients are admitted in a timely fashion.
  • Provide daily food service and ensure food delivery is stored immediately.
  • Help maintain the cleanliness of the building and monitor common areas.
  • Participate in staff meetings where resident issues, operations, policies, procedures, and program outcomes are discussed.
  • Other duties as assigned.
Qualifications/ Educational Requirements
  • High School Diploma or GED required, associates degree preferred.
  • Experience in shelter or residential setting
  • Bilingual in English, Spanish, French, or Creole (written and spoken) preferred.
  • Food Protection Certificate…
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