Service Desk Analyst - IT Support Specialist
Listed on 2026-10-29
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
The Scottish Ambulance Service is seeking an ICT Servicedesk Analyst to contribute to the day-to-day operations of the ICT Servicedesk, based at South Queensferry or Paisley. The role supports SAS ICT users with telephone IT assistance, email handling, and service portal requests while logging calls to meet incident management standards.
You will aim for 70% first-line resolution, perform basic troubleshooting, and escalate to 2nd/3rd line ICT teams when needed.
The Service Desk Analyst - IT Support Specialist role at NHS National Services Scotland is now open for applications in South Queensferry, Scotland, United Kingdom.
Are you ready to take on the Service Desk Analyst - IT Support Specialist role at NHS National Services Scotland?
We would love to welcome a new Service Desk Analyst - IT Support Specialist to our team in South Queensferry, Scotland, United Kingdom.
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