Quality Assurance Shift Operator

Job Title:

Quality Assurance Shift Operator

The Quality Assurance Shift Operator is responsible for testing, monitoring, and ensuring that rock insulation products meet internal quality standards and external regulatory requirements. The role supports production by performing routine lab tests on in-process samples and finished products, helping maintain consistent product performance and compliance.

• Conduct physical and mechanical tests on insulation products.
• Perform in-process checks during manufacturing runs.
• Ensure products meet specifications.
• Identify deviations and non-conformities in product quality.
• Communicate test results to production teams and supervisors.
• Record and maintain accurate lab test data and reports.
• Update quality control logs and databases.
• Assist in preparing audit documentation and compliance reports.
• Maintain laboratory equipment (e.g., ovens, furnaces, conductivity meters).
• Ensure proper handling and storage of samples.
• Support investigations into quality issues and root cause analysis.
• Assist in trials for new products or process changes.
• Recommend improvements to testing methods or procedures.
• Ensure compliance with environmental and safety regulations.

• 1–3 years in a laboratory or manufacturing QA or QC role (preferred).
• Experience in insulation.
• Knowledge of material testing methods and standards.
• Familiarity with lab instruments and calibration procedures.
• Basic data analysis and reporting skills.
• Understanding of ISO quality systems (e.g., ISO 9001).

• Enhanced Holiday Pay – 33 days including bank holidays.
• 16 weeks Company Sick Pay after 3 months of service.
• Group Income Protection.
• Enhanced Maternity, Paternity and Adoption packages.
• Life Assurance – 4× annual salary.
• Defined Contribution Pension Scheme.
• Staff Bonus Scheme.
• Career Progression Routes.
• Employee Assistance Programme through Health Assured.
• Westfield Health Cash Plan.
• Perkbox.
• Access to Costco Membership.
• Wickes Employee Purchase Scheme.
• On‑site Gyms.
• Wellbeing Initiatives and Mental Health First Aiders.
• Car Salary Sacrifice Scheme.
• Cycle to work scheme.
• On‑site Car Charging Points.

A full role profile is available upon request from HR/Talent Acquisition.

Knauf Insulation welcomes applications from everyone and is committed to treating everyone equally, regardless of age, sex, disability, ethnicity, gender identity, religion/belief, sexual orientation, marriage/civil partnership or pregnancy/maternity. In particular, we encourage applications from people from a minority background or from demographics that are underrepresented in the manufacturing industry.

We are a Disability Confident Leader (Level
1) and take care to ensure good EDI (Equality, Diversity & Inclusion) practices in all our operations. If you are invited to an interview, a member of our team will be in touch via email to enquire about any access requirements or reasonable adjustments that we can make for your interview.