Bar & Grill Assistant

Dakota Hotel based in SOUTH QUEENSFERRY are seeking an outgoing individual with waiting experience for the role of Restaurant Waiter / Waitress to deliver exceptional service to our guests. Working predominantly evening shifts, this role is ideal for individuals who may have day-time commitments.

Earnings are up to £14.30 per hour, paid weekly equating to a minimum guaranteed gross annual salary of £18,500 (inclusive of the anticipated tronc payment).

The role carries a permanent contract of a minimum of 25 hours per week, working any 5 days out of 7, including evenings and weekends.

• Carry out the role of a section waiter/waitress, providing table service, taking guest orders and running large trays of delicious food to guest tables.
• Provide the highest levels of guest service, offering personalised dish and beverage recommendations, and delivering a memorable dining experience.
• Work closely with the Bar and Kitchen team to ensure the effective flow of communication.
• To have a comprehensive knowledge of food and beverage menu options to enhance the guest experience.

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

• Special discounts on stays and dining at any Dakota
• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Additional holiday day on the first anniversary of your employment
• Family-friendly flexible working options
• Meals on duty and uniforming
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester and Newcastle with Manchester Airport coming soon and more in our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last six years in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UK for the last two years, where our inclusive culture was spotlighted.

As recent winners of The Cateys ‘People Team of the Year’, we have award‑winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for five consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.

Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle| Manchester Airport (coming soon)

Our location, Ferrymuir, Queensferry, South Queensferry EH30 9QZ
is easily accessible by train (15min walk from Dalmeny Train Station) and bus (frequent stops at Ferrymuir Retail Park). We also offer complimentary parking for both employees and guests. We at Dakota Edinburgh are a 130‑bedroom boutique hotel with a destination cocktail Bar and brasserie‑style Grill, as well as three events spaces.