Customer Service Technician

Customer Service Technician

Location: Quincy, IL (Onsite)

Schedule: Monday-Friday, 8:00 AM - 4:30 PM (30-minute unpaid lunch)

Pay: $20.00 - $22.00 per hour

Position Type: Temp-to-Hire

Join Our Team!

We are currently seeking a highly motivated Customer Service Technician to join our team in Quincy. This is an excellent opportunity for someone who enjoys helping customers, solving problems, and working in a fast-paced environment.

• Provide exceptional customer service and support to customers.
• Assist customers with order inquiries and resolve issues in a professional manner.
• Manage multiple tasks and priorities while maintaining accuracy and attention to detail.
• Work independently while collaborating effectively with internal teams.
• Utilize customer management and order processing systems to support daily operations.

• Customer-focused mindset with a passion for delivering excellent service.
• Self-motivated and able to work independently.
• Strong multitasking, organizational, and problem-solving skills.
• Ability to perform well under pressure and adapt to changing priorities.
• Positive attitude and professionalism when assisting customers, including those experiencing order-related frustrations.
• Previous customer service experience required.
• Experience with Salesforce, SAP, or similar CRM/ERP systems preferred.

• Competitive pay: $20-$22 per hour
• Monday-Friday work schedule with no weekends
• Opportunity for permanent employment
• Supportive team environment and opportunities for growth

Are you Interested?

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.