Pro Leader: Customer Service & Store Ops
Listed on 2026-10-12
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Retail
Retail & Store Manager -
Management
Retail & Store Manager
Home Depot is seeking a Pro Experience Manager (Pro XM) to join the store leadership team. You will oversee Pro customer service, departmental readiness, and OD operations, coaching associates and driving Pro sales, loyalty, and Xtra signups while ensuring accurate, timely deliveries.
As MOD when required, you’ll enforce SOPs and safety, partner with Store Leaders and ASMs, and lead staffing, training, and performance for the Pro department. This is a hands-on leadership role in a retail setting.
The Pro Experience Leader:
Customer Service & Store Ops position in the Management & Operations field is open for applications.
This role is for the Pro Experience Leader:
Customer Service & Store Ops role at Home Depot.
We are seeking a motivated Pro Experience Leader:
Customer Service & Store Ops to join Home Depot in Quincy, IL, United States.
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