Office Services & Mailroom Coordinator

At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter. J.Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment.

All employment decisions at J.Jill are based solely upon business needs, job requirements and individual qualifications without regard to race, color, religion, sex, pregnancy and pregnancy related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status or any other legally protected status.

J.Jill provides reasonable accommodation to qualified individuals, in accordance with applicable laws. If you need to inquire about an accommodation to assist with completing the application process, please emai

The Office Services & Workplace Coordinator is responsible for delivering an exceptional workplace experience by supporting the daily operations of the corporate office. This role oversees mail and shipping operations, office services, workplace organization, conference and event support, inventory management, vendor coordination, and general facilities support to ensure a safe, efficient, and welcoming environment for employees and visitors.

The ideal candidate is highly organized, customer-service oriented, proactive, and thrives in a fast-paced corporate environment while managing multiple priorities.

Workplace Experience & Office Services

• Serve as the primary point of contact for daily office services requests.
• Ensure conference rooms, collaboration spaces, reception areas, kitchens, and other shared spaces are maintained and presentation-ready throughout the day.
• Coordinate room setups for meetings, executive presentations, training sessions, and company events.
• Assist with minor employee office moves, workstation setups, and departmental relocations.
• Maintain employee office signage for staffing changes.

Mailroom & Shipping Operations

• Manage all incoming and outgoing mail, packages, and courier deliveries.
• Receive, sort, and distribute USPS, Fed Ex, UPS, and interoffice mail.
• Process outgoing shipments using corporate shipping systems.
• Track shipments and assist employees with shipping requests and package inquiries.
• Coordinate monthly store mail packs.
• Maintain accurate shipping records and complete daily shipping system reconciliation.
• Ensure adequate inventory of shipping supplies and coordinate replenishment.

Workplace Operations

• Maintain kitchens, cafés, and break rooms
• Keep common areas free of clutter and ensure compliance with workplace standards.
• Manage recycling stations, toner cartridge recycling, and disposal of cardboard and office waste.
• Assist with event breakdown and restoration of meeting spaces.

Inventory & Supply Management

• Maintain inventory levels for:
  • Office supplies
  • Copier paper
  • Shipping supplies
  • Kitchen and breakroom supplies
  • Janitorial consumables

Vendor & Facilities Coordination

• Coordinate routine service visits for office support vendors, including coffee service, water delivery, shredding, recycling, and other workplace services.
• Perform routine inspections of common areas to identify maintenance or safety concerns.
• Submit landlord facilities work orders and monitor completion.

Safety & Compliance

• Support workplace safety initiatives by identifying and reporting hazards. Ensure emergency exits and common pathways remain clear.
• Maintain first aid supplies and coordinate replenishment as needed.
• Promote compliance with company workplace standards and safety procedures.

Additional Responsibilities

• Assist the Facilities team with special projects and corporate initiatives.
• Support Retail Operations with store mailings and special distribution projects.
• Perform other duties as assigned.
• Responsible for creating and issuing office badges for new associates.

• 401(k) retirement plan with discretionary match and tuition reimbursement.
• Medical, dental, vision, company paid LTD/STD, and generous amount of paid time off.
• Office includes amenities such as a café, fitness center, free parking and Red Line shuttle.
• Generous associate discount; group discounts on auto, pet and homeowner insurance.
• Discount Marketplace for…