Analyst III Business Process & Continuous Improvement

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

This position will demonstrate application, development, and evolution of business processes and continuous improvement initiatives across ADUSA Procurement. Will work collaboratively with cross‑functional business partners and Subject Matter Experts to drive consistency, efficiency, and effectiveness through the elimination of waste. This role will leverage tools and capabilities to drive continuous improvement initiatives and conduct root‑cause analysis to unlock value to inform leadership.

This role is responsible for telling stories backed by analysis to simplify and present relevant information to aid business partners in making informed, data‑driven decisions. Provide recommendations based on data with options to inform leadership decision making through optimal solutions.

*** Our flexible/hybrid work schedule includes 3 in‑person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD.

• Partners cross‑functionally to create and communicate a thorough and accurate picture of current state business processes.
• Provides detailed analysis to identify and prioritize process improvement opportunities across the end‑to‑end supply chain, while developing clear, robust business cases for those opportunities.
• Intake information that accurately models business processes' effectiveness and efficiency, focused on process quality, time, and costs.
• Leverages project management skills to assist with planning, testing and deployment of process changes, while considering the timeline of overall organizational initiatives and priorities.
• Leads analysis of current‑state business processes and utilizes continuous improvement methodologies to provide recommendations for improvement and efficiency.
• In partnership with other Procurement Services departments, develops reporting that highlights where process improvement initiatives are performing relative to targets and suggests opportunities for improvement based on analysis.
• Aid in the identification and development of best practices and standard operating procedures to streamline business processes.
• Monitor performance by incorporating observations of key supply chain KPIs and targeted process outcomes to identify potential focus areas for the overall supply chain continuous improvement agenda and savings targets.
• Utilizes disciplines of DMAIC, DMADV, Lean and/or Six Sigma methodologies to support a culture of continuous improvement and innovation.
• Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

• Applicants must be currently authorized to work in the United States on a full‑time basis until the end of their appointment.

Education:

• Bachelor's Degree in Supply Chain, Information Technology, Accounting, or related field is required.

Experience:

• 3‑5 years or combined experience in supply chain, logistics, retail, merchandising, category, pricing, procurement, distribution, or project management.
• Lean Six Sigma or other Continuous Improvement Certification preferred (Yellow Belt, Green Belt, Black Belt, etc.) preferred.

Knowledge:

• Business process and/or continuous improvement experience.
• Knowledge of DMAIC, DMADV, and/or Lean Six Sigma methodologies.
• Microsoft Visio, Word, Excel, PowerPoint.
• Solid understanding of end‑to‑end supply chain networks.

Skills:

• Strong project management skills.
• Strong oral and written communication skills.
• Ability to present business cases for approval.
• Strong analytical and problem‑solving skills.
• Strong customer and results focus.
• Experience working with cross‑functional teams.
• Ability to influence without authority.
• Active listener with an ability to build trust across varying levels of the organization
• Attention to detail.

Abilities:

• Proven problem‑solving/trouble shooting.
• Highly motivated, independent performer.
• Ability to simultaneously manage and prioritize multiple requests.
• Ability to perform in a complex and changing environment.
• Curiosity mindset drives the ability to discover root causes.
• Takes initiative to drive results.

ME/NC/PA/SC Salary Range: $75,040 - $112,560

IL/MA/MD Salary Range: $86,320 - $129,480