More jobs:
Project Coordinator at Granite Telecommunications Quincy, MA
Job in
Quincy, Norfolk County, Massachusetts, 02171, USA
Listed on 2026-01-01
Listing for:
Itlearn360
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
General Summary Of Position
Schedule and support field technicians via email and phone calls to dispatch service calls to customer sites. Work with internal teams and systems to communicate progress and escalations. Field and triage customer calls to help begin resolution process immediately.
Duties And Responsibilities- Work 20-30 tickets per day
- Manage techs in the field and assist with resolution of issues
- Track and upload deliverables
- Manage small projects and rollouts
- Work closely with internal Granite teams
- Excellent PC skills (Microsoft Office)
- Typing skills are a MUST
- Excellent communication skill (written and verbal)
- Ability to multitask and follow issues through to completion
- Decision making skills
- Superb Attention to Detail
- Ability to solve problems creatively
- Service Dispatch/Scheduling experience
- Project Management/Coordination experience
- Customer phone call experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×