Bilingual Spa Receptionist
Job in
Quincy, Norfolk County, Massachusetts, 02171, USA
Listed on 2026-10-17
Listing for:
An Japanese spa
Full Time
position Listed on 2026-10-17
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Chinese Speaking, Spanish Customer Service -
Language/Bilingual
Bilingual, Chinese Speaking, Spanish Customer Service
Job Description & How to Apply Below
Job Description
We are looking for a friendly, professional, and reliable bilingual receptionist to join our spa team. The ideal candidate must be fluent in spoken English and Mandarin Chinese and able to independently assist English-speaking customers.
Responsibilities- Answer phone calls and respond to customer inquiries in English and Chinese.
- Explain spa services, pricing, and appointment availability.
- Schedule appointments and coordinate therapist schedules.
- Welcome guests and provide excellent customer service.
- Process payments and operate the POS system.
- Handle customer concerns professionally.
- Assist with daily front desk operations.
- Fluent in spoken English and Mandarin Chinese.
- Strong communication and customer service skills.
- Comfortable using computers and scheduling systems.
- Able to work independently and stay organized in a busy environment.
- Spa, salon, hotel, or medical receptionist experience is preferred.
- Weekend availability is a plus.
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