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Customer Service Manager – Retail Ops & Growth

Job in Quincy, Norfolk County, Massachusetts, 02171, USA
Listing for: Stop & Shop
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 65000 - 97000 USD Yearly USD 65000.00 97000.00 YEAR
Job Description & How to Apply Below

Stop & Shop in Quincy, MA seeks a Customer Service Manager to lead front-end, online pickup, and cash office, driving customer service excellence and store performance.

You will recruit, develop, and coach a diverse team, manage budgets, ensure safety standards, and partner with community initiatives to raise our local impact. The role demands strong leadership, communication, and a track record of achieving targets.

Our group is growing, and we are hiring a Customer Service Manager – Retail Ops & Growth in Quincy, MA, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Quincy, MA, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 65.000 - 97.000.

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