Transfer Agency, Assistant Vice President

Who We Are Looking For

The ideal candidate should have financial service experience and the ability to manage multiple tasks in a fast‑paced and dynamic environment. The candidate will need to supervise with operational focus in area of functional expertise and manage the activities of individual contributors or supervisors in a section or department with accountability for results in terms of costs, strategies and employees.

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. In your role you will strive for cutting‑edge solutions that are straightforward and scalable, helping us build resilience and execute day‑to‑day deliverables at our best.

• Responsible for day‑to‑day operations of groups by managing workflows.
• Provides staffing recommendations by interviewing and making effective hiring decisions.
• Responsible for performance management of employees.
• May have two or more supervisors as direct reports.
• May have ten or more indirect reports.
• Develop and maintain strong client relationships.
• Collaborate with other TA business units and other departments within State Street.
• Responsible for managing client Service Level Agreements and ensuring they are met.
• Responsible for managing internal and external KPIs and ensuring they are met.
• Develop and implement process improvements and effectively manage change to ensure departmental objectives are met.
• Handle and resolve complex operational issues as they arise.
• Manage department overtime budget effectively, indirectly responsible for other department budget matters.
• Manage other projects or tasks as assigned.

• Taking ownership and initiative.
• Ensuring accuracy and quality – detail oriented.
• Strong organizational and analytical skills.
• Time management skills – ability to prioritize.
• Providing outstanding service.
• Effective communication.
• Fostering collaboration and teamwork.

• BS/BA required.
• Must have 4–7 years of mutual‑fund operations experience.
• Proficient in MS Office.

State Street is one of the largest custodian banks, asset managers and asset‑intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

We make all efforts to create a great work environment. Our competitive and comprehensive benefits packages include generous medical care, insurance and savings plans, a flexible work program, and a wealth of development programs and educational support. The full benefits program includes retirement savings plan (401(k) with company match), insurance coverage (life, medical, dental, vision, long‑term disability), paid time off, employee assistance program, incentive compensation and more.

$70,000 – $130,000 annual. The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location, the applicable range could differ.

State Street is an equal‑opportunity and affirmative action employer. We consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.