Medical Assistant; MA - Urgent Care

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At Convenient

MD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. We’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

As a Medical Assistant, you will play a crucial role in delivering high-quality patient care, assisting healthcare providers, and ensuring smooth clinic operations. This is an exciting opportunity to be part of a dynamic healthcare team dedicated to improving health outcomes and promoting wellness in our community.

• Patient Interaction:
  Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance regarding medical conditions, treatment plans, and medications.
• Medication Guidance:
  Explain prescribed medications, including dosage instructions and potential side effects, and offer guidance on lifestyle modifications and preventive health measures.
• Clinical Responsibilities:
  Support clinical operations and patient care, including preliminary evaluations, vital sign collection, medical histories, phlebotomy, and assisting with minor procedures.
• Medication Administration (prescription meds – NH & ME only):
  Administer medications under supervision of licensed providers, ensuring accurate preparation and adherence to state regulations.
• Collaboration with Clinical Team:
  Communicate effectively with other team members, relay patient information, assist with discharge planning, and support training of new clinic staff.

• Must work 12‑hour shifts in consecutive or non‑consecutive days, with flexibility for nights, weekends, and holidays.
• Full‑time: 3 shifts a week, at least 4 shifts a month on weekends.
• Part‑time: 2 shifts a week, at least 2 shifts a month on weekends.
• Per diem: 4 shifts a month, ideally 1 shift per week.
• Must be able to work at a minimum of three other Convenient
  
  MD locations within a one‑hour travel distance and attend training shifts at locations within a one‑hour commute.
• Travel for training shifts may occur outside of the primary clinic location.

• Education:
  
  High school diploma or GED required.
• Certification/
  
  Experience:
  
  Medical Assistant certification with at least one year of experience, or two years of experience as a Medical Assistant.
• BLS certification from the American Heart Association or American Red Cross (CPR, ACLS, or online-only classes are not accepted).
• Compassionate, authentic, and patient‑focused, demonstrating kindness and understanding for others.
• Proactive and confident communicator, both written and verbal, comfortable with professional directness.
• Trustworthy, maintaining confidentiality and handling patient information in accordance with HIPAA.
• Effective cross‑collaborator, building positive relationships with patients, team members, and stakeholders.
• Excellent team player who enjoys collaboration and strong team dynamics.
• Technically savvy, proficient with Microsoft Office Suite and experienced with or capable of learning Experity and other business systems.

• 1–2 years of patient triage experience in an urgent care or emergency department (preferred).

Massachusetts Pay Transparency:
Hourly Pay Range for this Position: $20.22 – $28.02 per hour. Final compensation is determined at the conclusion of the interview process.

• Collaborative team environment encouraging professional growth.
• Urgent care services at no cost to team members and families.
• Extensive benefits: health, dental, vision, short‑term disability, optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care (depending on location).
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and families.
• Employer rewards and discounts on services and products such as hotels, travel, entertainment, restaurants, and more.

We are committed to equal employment opportunity for all applicants. We do not discriminate based on sex, gender identity, sexual orientation, or any other factor protected by law. Hiring decisions are based on experience, skills, and qualifications. Convenient

MD is an equal opportunity employer.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.