Medical Assistant II - Per Diem

Mass General Brigham – Massachusetts Eye and Ear Infirmary is seeking a Medical Assistant to support healthcare teams by providing clinical and non‑clinical patient services under the guidance of healthcare providers.

Supports the delivery of patient care by taking vital signs, documenting patient information, scheduling appointments, managing patient flow, providing patient education, and performing general office duties. The role involves direct patient interaction and collaboration with physicians, nurse practitioners, and nursing staff.

• Show patients to examination rooms, prepare necessary equipment for healthcare providers, interview patients to obtain medical information, measure vital signs, weight, and height, and record information in the patient medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintain inventory of immunizations and check expiration dates.
• Provide immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Improve appropriate departmental quality initiatives, such as patient identifiers and hand hygiene.

High School Diploma or Equivalent required. Associate's Degree in Medical Assisting preferred.

• BLS certification (Basic Life Support)
• Certified Medical Assistant (National Certification) – preferred.

Direct medical assistant experience or medical field work 1‑2 years required.

• Strong interpersonal and communication skills.
• Ability to prioritize tasks in a complex and busy environment.
• Accuracy and attention to detail.
• Compliance with all privacy and confidentiality regulations.
• Ability to take vital signs and manual blood pressure, and collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Use logic and reasoning to identify strengths and weaknesses of solutions, conclusions, or approaches.
• Manage one's own time and the time of others.

Remote Type:
Onsite

Work Location:

500 Congress Street
Scheduled Weekly

Hours:

0 (per diems are compensated as described below)
Employee Type:
Per Diem

Work Shift:

Day (United States of America)
Pay Range: $17.36 - $24.45 per hour
Grade: 3

Mass General Brigham offers a comprehensive benefits package, career advancement opportunities, and recognition programs to support professional growth. Compensation includes a competitive base pay and additional differentials, premiums, bonuses, and other benefits.

Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Reasonable accommodation is provided to applicants with disabilities.

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