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Front Desk Lead — Guest Experience Champion

Job in Quincy, Norfolk County, Massachusetts, 02171, USA
Listing for: Crescent Hotels & Resorts
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Front Desk/Receptionist, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below

Crescent Hotels & Resorts in Quincy, MA is seeking an Assistant Front Desk Manager to oversee daily desk operations and ensure guests receive attentive, seamless service from arrival to departure.

You will partner with the Front Office Manager, lead front desk staff, handle escalations with tact, and prepare reports on availability and revenue. Nights and weekends are required in a 24/7 operation.

Step into the Front Desk Lead — Guest Experience Champion role at Crescent Hotels & Resorts in Quincy, MA, United States and grow with us.

We have an opening for a Front Desk Lead — Guest Experience Champion in Quincy, MA, United States within Management & Operations.

This role, Front Desk Lead — Guest Experience Champion at Crescent Hotels & Resorts, could be your next opportunity.

Are you ready to take on the Front Desk Lead — Guest Experience Champion role at Crescent Hotels & Resorts?

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