Support Specialist III, Training & Development

Support Specialist III, Training & Development

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At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

As a Training and Development Specialist supporting our Quincy Customer Fulfillment Center, you will consult with leaders and teams to identify and implement solutions that drive individual, team, and organizational performance. You will play a key role in fostering a culture of continuous learning, operational excellence, and quality through training, development, and change management initiatives. This role works closely with site leadership, Human Resources, and subject matter experts to ensure training programs meet compliance standards and align with strategic business goals.

At Boston Scientific, we value collaboration and synergy. This role follows an onsite work model requiring employees to be in our local office in Quincy, MA. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Relocation assistance is not available for this position at this time.

• Provide administrative support for learning systems, WMS system access, training approvals, curriculum updates, and training tracking/reporting
• Maintain accurate training records, monitor on‑job training, and ensure compliance with Quality System and regulatory requirements
• Deliver New Hire Onboarding and coordinate refresher training for existing employees; evaluate training effectiveness and apply improvements based on data and feedback
• Create training materials and recommend appropriate training resources to improve performance and ensure compliance for distribution and production employees
• Collaborate with Business Process Leads and managers to deliver training that supports operational changes and initiatives
• Conduct formal and informal needs assessments (e.g., surveys, focus groups) to identify root causes of performance challenges and recommend actionable solutions
• Lead change management efforts by developing communication plans and materials that support site‑level initiatives
• Develop and manage eLearning content across multiple learning management systems (LMS)

Required qualifications:

• Minimum of 3 years' experience in training, learning and development or a related field
• Proven experience building, delivering, and evaluating training programs in a regulated environment
• Strong facilitation and communication skills, with the ability to engage audiences across multiple levels
• Experience using learning management systems and content development tools
• Ability to conduct needs assessments and analyze data to drive performance solutions
• Working knowledge of change management practices and principles
• Demonstrated ability to manage multiple priorities in a fast‑paced environment

Preferred Qualifications

• Experience supporting training initiatives in a regulated industry (medical device, pharma, aerospace, etc.)
• Bachelor's degree in Organizational Development, Learning & Development, Human Resources, or a related discipline
• Familiarity with Quality Systems and compliance‑based training tracking
• eLearning development experience using tools such as Articulate, Captivate, or similar

Minimum Salary: $66900

Maximum Salary: $127100

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see —will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and…