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IT Support Technical Support

IT Help Desk Specialist: Tier 1-2 Support & Troubleshooting

Job in Quincy, Norfolk County, Massachusetts, 02171, USA
Listing for: vTech Solution, Inc.
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
A staffing solutions provider is looking for a skilled technical support specialist to manage Tier 1 and Tier 2 support. This role involves monitoring support tickets, troubleshooting technology issues, and collaborating with internal personnel to ensure optimal usage of computer resources. Ideal candidates will have 2-3 years of relevant experience, strong troubleshooting capabilities, and the ability to work independently. Technical certifications are a plus.

This position is based in Quincy, Massachusetts.
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