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Governance Management Technology​/Operations, Senior Associate

Job in Quincy, Norfolk County, Massachusetts, 02171, USA
Listing for: Santander Holdings USA Inc
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
  • Business
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Governance Management Technology/Operations, Senior Associate

Country:
United States of America

Your Journey Starts Here

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally.

Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make

The Sr. Associate, Governance Management operates within the Technology & Operations ("T&O") organization (First Line of Defense) and is accountable to manage key governance routines across T&O to drive effective and consistent execution of the Enterprise Governance and Risk Management Frameworks. The incumbent will ensure that the T&O governance model supports the needs of the organization and evolve the model as required as the environment changes.

This role will also work closely with executive leadership to define, maintain, and measure execution of the T&O strategies. The Sr. Associate must be able to effectively collaborate with various stakeholders while influencing strategic goals.

  • Governance Model:
    Develop and maintain the T&O governance model with clear reporting and escalation paths and adjust the model as required.
  • Committee and Management Routines:
    Work closely with executive leadership to develop reporting and ensure consistent and adequate messaging for key management routines, including Board and regulatory reporting. Manage committee logistics, agenda development, material creation, and meeting minutes.
  • Reporting Effectiveness:
    Identify critical areas to monitor and escalates issues and findings to appropriate stakeholders. Provide thematic analysis of issues for business to identify emerging trends.
  • Strategy & Operating Model Definition:
    Assist in the development and monitoring of the T&O strategy and target operating model
  • Drive Risk Culture:
    Ensure awareness in the Business Line of risk behaviors and ensure proper identification, escalation, and reporting of risks.
  • Communication & Awareness:
    Partners with stakeholders to drive improvement efforts to correct or prevent unfavorable trends and assess the impacts. Maintain two way communications with the Second Line of Defense to maintain directional alignment on reporting.
  • Exam Management:
    Liaise with the Business Line for exam activities related to governance
What You Bring

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education
  • Bachelor’s Degree or equivalent work experience:
    Accounting, Business, Risk Management, Information Systems, Finance, Economics or equivalent field.
  • Master’s Degree Accounting, Business, Risk Management, Information Systems, Finance, Economics or equivalent field.
Experience
  • 9 Years Governance Management, Risk Management, Internal Controls, Auditing, relevant line of business experience and/or legal or regulatory experience.
  • 5 Years Business Unit.

Demonstrated experience in governance, risk & compliance functions and proven understanding of IT and cybersecurity concepts.

  • Advanced knowledge of the financial services sector or other highly regulated environments.
  • Demonstrated thought leadership and application of risk identification and mitigation practices.
  • Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense…
Position Requirements
10+ Years work experience
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