Systems Analyst

3 days ago Be among the first 25 applicants

Job Category: Analysts

Job Type: Remote

Job Location: Massachusetts Quincy

Compensation: Depends on Experience

W2: W2-Contract Only;
Kindly note that applications on a C2C basis will not be considered for this role.

Become familiar with various proprietary data sources and utilize them in conjunction with one another to track initiatives and context around said initiatives. Engage and guide end users them through various workflow processes to ease friction between software development, deployment, and governance. Generate and tailor reports and/or logs pertaining to the metadata and/or history of given initiatives to provide to relevant stakeholders.

Analyze root cause of issues arising from defects or flaws within the system. Recommend mitigations for issues to ease friction due to problems within workflows. Communicate and draft proposals with other team members and/or development teams for improvements or requirements to be implemented, bugs or defects within the workflow, and other.

Experience with customer service in usage of IT software. Strong communication skills to users with varying levels of technical knowledge. Should be able to:
Utilize technical concepts for those with more technical knowledge and apply them to workflows, including but not limited to: development workflows on cloud environments components of full-stack applications, such as APIs, databases, servers break down above concepts for non-technical users in a precise and clear manner to determine workflow and guidance to be administered. Flexibility when resolving issues. Should be able to: consider multiple potential solutions to a presented issue, enumerate effects of solutions on the larger software environment, weigh costs and benefits of each solution.

Strong analytical skills. Should be able to:
Analyze issues brought by end users to deduce root causes, Reference systems of record to rectify issues and/or history. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).

• Entry level

• Full-time

• Information Technology

• IT Services and IT Consulting

Referrals increase your chances of interviewing at JPS Tech Solutions by 2x