Systems Analyst
Listed on 2026-01-13
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IT/Tech
Systems Analyst, IT Consultant
PGC Digital (America) Inc: CMMI Level 3 Company provided pay range
This range is provided by PGC Digital (America) Inc: CMMI Level 3 Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$46.00/hr - $50.00/hr
Direct message the job poster from PGC Digital (America) Inc: CMMI Level 3 Company
Sr. Manager - Strategic Initiatives/ Digital transformation/ Account management (Tools & Technologies)Local only
Responsibilities:
Become familiar with various proprietary data sources and utilize them in conjunction with one another to track initiatives and context around said initiatives. Engage and guide end users them through various workflow processes to ease friction between software development, deployment, and governance.
Generate and tailor reports and/or logs pertaining to the metadata and/or history of given initiatives to provide to relevant stakeholders.
Analyze root cause of issues arising from defects or flaws within the system.
Recommend mitigations for issues to ease friction due to problems within workflows. Communicate and draft proposals with other team members and/or development teams for improvements or requirements to be implemented, bugs or defects within the workflow, and other.
Experience with customer service in usage of IT software. Strong communication skills to users with varying levels of technical knowledge.
Should be able to: Utilize technical concepts for those with more technical knowledge and apply them to workflows, including but not limited to: development workflows on cloud environments, components of full-stack applications such as APIs, databases, servers. Break down above concepts for non-technical users in a precise and clear manner to determine workflow and guidance to be administered. Flexibility when resolving issues.
Should be able to: consider multiple potential solutions to a presented issue, enumerate effects of solutions on the larger software environment, weigh costs and benefits of each solution. Strong analytical skills.
Should be able to: Analyze issues brought by end users to deduce root causes. Reference systems of record to rectify issues and/or history. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
Seniority level:
Associate
Employment type:
Full-time
Job function:
Analyst
Industries:
Banking
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