Sr. Specialist, E-commerce Insights

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

As the
Senior Specialist, E-Commerce Insights
, you will help drive e-commerce performance and enable our five grocery brands to predict and respond to our customers' evolving e-commerce needs across 19 states and 2000+ stores. You'll be part of the department that partners with our brands to set the strategy for e-commerce fulfillment, and a major player on the team that owns e-commerce fulfillment analytics and reporting, supports tactical and strategic planning, drives the three-year e-commerce market outlook, and delivers actionable insights to support significant business decisions for our five multi-billion dollar grocery brands.

Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Chicago, IL.

Applicants must be currently authorized to work in the United States on a full-time basis.

• Enabling
  the e-commerce network strategy team to answer juicy and ambiguous business questions such as, "What does the e-commerce market look like in 2030?" and "What's the capital investment needed to expand our e-commerce reach to rural customers?" and "How do we best manage hourly capacity?"
• Owning
  at least one proprietary capability (solution) end-to-end, designing, coding, and deploying new features, documenting and training on the solution, developing the product roadmap, troubleshooting bugs, managing third-party vendors, collaborating on end user analysis, and supporting other solutions as needed
• Evolving
  our solution ecosystem by keeping up with company-wide performance ambitions and industry trends, learning and implementing leading practices, engaging with external tool communities, and developing new models and solutions to stay ahead of changing business needs
• Governing
  all data inputs and outputs by driving the collection, cleansing, and validation of solution inputs, developing and maintaining data pipelines, ensuring integrity and accuracy of outputs, and facilitating end-user testing
• Analyzing
  company data, external data, and solution data outputs with team members and cross-functional partners to produce data-driven insights and visualizations to address brand questions, business challenges, and key strategic decisions
• Partnering
  with our data teams and cross-functional teams to enable our fulfillment teams, executive leadership, and brand partners to get the data, insights and reporting they need
• Driving
  continuous improvement and supporting the future of our team via retrospectives, effort estimation and budgeting, process definition and enhancements, initiative prioritization, and artifact and template development

• Work Experience
  (5+ years) in data analysis, data science, network optimization, mathematical modeling, analytics, and/or supply chain optimization.
• Degree or Equivalent Experience
  in Statistics, Data Science/Analytics, Industrial Engineering, Operations Research, Supply Chain Management, or similar field.
• Core Competencies
  in analyzing data, managing end-to-end data integration and transformation, building models across multiple programming languages, developing reporting and analytics solutions, designing and maintaining databases, capturing business requirements and translating to technical solutions.
• Technical Skills
  and hands-on experience in data integration, data analysis, root cause analysis, database design, data querying, and optimization software.
• Analytical Skills
  with the ability to work with large data sets, structure analyses, dig into data at different levels of detail (micro and macro level), and identify trends, gaps, and anomalies
• Power Skills
  and demonstrated success in solution design, project management, requirements gathering, solution maintenance, cross-functional collaboration, process mapping, and communication across varying levels of technical aptitude.
• Software or Programming
  experience in optimization products and platforms (AIMMS, CPLEX, Gurobi, FICO Mosel Xpress, Llamasoft, IBM Logic Net Plus , Blue Yonder Supply Chain Strategist, SAP APO, or equivalent), data querying and visualization tools (Alteryx, Tableau, and PowerBI required, Databricks preferred), relational database management (SQL skills required), and data preparation and analysis (Excel skills required).
• Background in
  retail (e-commerce ideal!) or CPG supply chain, analytics, or operations, ideally with exposure to geo-spatial analysis, network optimization and design, strategic planning, and/or tactical planning.

• Self-motivated and an independent thinker
• A…