Technology Process Re-Engineering, Assistant Vice President

We are seeking an Assistant Vice President, Technology Process Re-Engineering, to support priority process mapping and re-engineering initiatives across State Street Global Technology Services. Reporting to a Vice President in the Technology Process Re-Engineering team, this role will perform detailed process analysis, develop and complete required documentation, and support practical improvements that simplify execution, strengthen controls, and improve operational transparency. The ideal candidate is a hands‑on technology process improvement professional with experience in process mapping, documentation, data analysis, and project delivery within a large, complex, and regulated organization.

This individual must be able to gather information from multiple sources, translate it into accurate current‑state and future‑state process documentation, and complete assigned deliverables to established quality and timing expectations. This is a hands‑on GTS‑facing delivery role that will work closely with technology process owners, risk partners, platform teams, and global delivery organizations. The Assistant Vice President will use the standards, templates, tools, and governance established by the Technology Process Re‑Engineering leadership team to complete process maps, supporting documentation, analyses, status updates, and implementation tracking for assigned initiatives.

• GTS Technology Process Mapping Delivery
  Create and maintain detailed end‑to‑end process maps that document activities, roles, systems, handoffs, controls, inputs, outputs, pain points, and performance indicators. Complete assigned process mapping and re‑engineering deliverables, coordinate inputs from subject matter experts, incorporate review comments, and ensure documentation is accurate, complete, and delivered on schedule.
• Process Re‑engineering, Optimization & Control Improvement
  Perform structured process analysis to identify duplication, fragmentation, manual workarounds, unclear ownership, control gaps, and opportunities to simplify, standardise, or automate execution. Prepare materials for and participate in working sessions with GTS process owners and transformation teams; capture decisions, requirements, dependencies, issues, and actions, and update process documentation accordingly. Document future‑state process designs, roles and responsibilities, control requirements, implementation actions, and measurable outcomes under the direction of the Vice President leading the initiative.
• Governance, Quality & Reporting
  Maintain assigned process maps, supporting documentation, action logs, decision records, and repositories so that materials remain current, traceable, validated, and aligned to GTS standards and control expectations. Compile accurate status updates and reporting on process coverage, deliverable completion, open actions, dependencies, risks, and improvement opportunities; promptly escalation gaps or delays to the Vice President leading the work.
• Stakeholder Engagement & Change Adoption
  Work collaboratively with GTS technology, risk, operations, and delivery teams to gather information, validate process details, resolve documentation gaps, and support agreement on current‑state and future‑state materials. Follow up on assigned actions, maintain clear records of decisions and approvals, and support implementation and adoption activities by producing clear procedures, job aids, and other required documentation.

• Technology Process Delivery:
  Demonstrated ability to complete detailed process mapping, analysis, and documentation assignments within a large, matrixed technology organization.
• Re‑engineering Mindset:
  Ability to identify process…