Admin Omnichannel Item Lifecycle - Digital

Category/Area of Expertise: Merchandising Marketing Support

Job Requisition: 561259

Address: USA-MA-Quincy-1385 Hancock Street

Store Code: Category Management Services (5139909)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Responsible for set-up of new items and maintenance of item data for all Ahold Delhaize USA Brands in a timely and accurate manner. Collaborates with assigned Category teams, Finance, Replenishment, Supply Chain and Shelf Merchandising in support of all ADUSA Brands' go-to-market strategies. Strong focus on data accuracy with the understanding of how this directly impacts the business.

• Set-up of new and maintenance of existing items across all ADUSA Brands
• Attributes maintained include but are not limited to: item description, size, UPC, UOM, shipping data, store authorization, replenishment, distribution, and scale data
• Execute in accordance with established service level agreements
• Project work as assigned
• Execute quality assurance checks and balances on process and forms/submissions
• Ensure consistent execution of new item submissions as well as maintenance forms in support of data integrity and accuracy
• Interact with and guide Category associates in the new item set-up or maintenance process, including exceptions
• Assist in troubleshooting/problem resolution for any issues related to item set-up or maintenance, including resolving submissions via the company's ticketing systems in accordance with established service level agreements
• Learn & understand systems used to set up and maintain new items
• This position requires use of a computer/laptop all day
• Hybrid schedule: 40-hour work week. 8am-5pm. In-Office:
  Three days per week (Tuesday and Wednesday are mandatory; the third day may be Monday, Thursday, or Friday). Remote:
  Two days per week.
• Possible travel 2% (1 or 2 times per year for department/team functions)
• Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

• Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment
• High school diploma or GED
• Strong verbal and written communication skills with the ability to effectively interact with team members and stakeholders.
• Basic understanding of retail principles
• Strong attention to detail with a focus on maintaining accurate, complete, and high-quality data.
• Familiar with Microsoft Office applications.
• Strong data entry and keyboard navigation skills, including proficiency using function keys and keyboard shortcuts to efficiently perform system tasks and data manipulation.
• Proficient in Microsoft Excel, including spreadsheet management, formulas, sorting/filtering data, and basic reporting functions.

• Provides timely and helpful information to others across the organization
• Orchestrates multiple activities simultaneously to accomplish a goal
• Demonstrates initiative and willingness to step up and effectively handle challenging situations and issues.
• Acquires data from multiple and diverse sources when solving problems
• E…