Dispatcher, Language​/Bilingual

Dispatcher

Location:

Quincy, MA
Pay: $60,000 - $75,000 (based on experience)
Full‑Time | Fast‑Paced | Team‑Driven | Career‑Boosting

Join Trust 1 Heating, Cooling & Plumbing—a family that works hard, supports each other, and celebrates wins together. We’re looking for a driven, organized, people‑loving dispatcher to be the central hub of our daily operations.

• Dispatch techs to service and install jobs with precision.
• Monitor schedules, job progress, and technician location to maximize efficiency.
• Manage technician time‑sheets and ensure all hours are tracked accurately for payroll and job costing.
• Coordinate with customers to confirm appointments and provide status updates.
• Collaborate closely with service and install managers to ensure smooth daily workflows.
• Support the team wherever needed—you’re the go‑to person for making the day flow.

• Strong multitasking skills—you can juggle schedules, calls, and updates like a pro.
• Excellent communicator with a confident phone presence.
• Detail‑oriented with a knack for organization and accountability.
• Previous experience dispatching or in a service industry is a big plus.
• Comfortable using scheduling software, CRM systems, and digital timekeeping tools.

• Fun, family‑like atmosphere.
• Consistent training & career development.
• 401(k) with 4% company match.
• 100% paid vision & dental insurance.
• Blue Cross Blue Shield health insurance (top‑of‑the‑line coverage).
• 100% paid life insurance ($50,000 policy).
• Paid birthday off.
• Time off—120 hours of PTO.
• Rewards & recognition—monthly shoutouts, prizes, and bonus incentives.
• Boot/shoe allowance.
• Real growth opportunities—promote from within.

Ready to apply? Let’s talk!