Store Associate - Produce part-time

Description

Store Associate

PAY RATE LEVEL: One (1) $17.00 - $19.50 per hour

REPORTS TO: Store Manager (Portola) or Front End Manager (Quincy)

SUPPORTS: Front End, Produce, Wellness and Grocery Departments

Purpose: The Store Associate performs cashiering, stocking, and other store maintenance tasks with accuracy and efficiency while providing customers and co-workers with friendly and helpful service.

• Provide exceptional customer service as identified in Feather River Food Cooperative Service Standards
• Take the initiative to improve knowledge of Feather River Food Cooperatives product line and demonstrate the ability to answer or research customer questions
• Promptly respond to customer inquiries, comments, and complaints in a professional manner, with manager assistance when needed
• Alert the person in charge of issues affecting product quality, service or equipment malfunctions
• Perform other duties as assigned by management

• Maintain knowledge of all front end and POS/register procedures
• Operate cash registers/POS with accuracy and proficiency
• Understand the elements of Co-op membership sufficiently to educate customers and process membership transactions
• Help to maintain the cleanliness of equipment, surfaces, floors, etc.
• Understand and follow the procedures for processing special orders

• Receive product according to guidelines ensuring that all invoices are coded accurately to allow for proper tracking and payment processing as needed