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Customer Experience Leader - Service Ops & Team

Job in Racine, Racine County, Wisconsin, 53404, USA
Listing for: Modine
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management
  • Management
    General Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 98000 - 145000 USD Yearly USD 98000.00 145000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Leader - Service Ops & Team Growth

Modine Manufacturing Company in Racine, WI is seeking a Customer Service Manager to lead the department, develop strategies, and ensure exceptional service delivery aligned with business goals.

You will oversee daily operations, drive performance, coach staff, and collaborate with sales, operations, product, and IT to improve customer experiences. The role emphasizes KPI tracking, process improvements, and budget oversight within a fast-paced environment.

We are currently recruiting a Customer Experience Leader
- Service Ops & Team Growth for our team in Racine, WI, United States.

Are you ready to take on the Customer Experience Leader
- Service Ops & Team Growth role at Modine?

We would love to welcome a new Customer Experience Leader
- Service Ops & Team Growth to our organisation in Racine, WI, United States.

For the Customer Experience Leader
- Service Ops & Team Growth position at Modine, we are reviewing applications now.

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