Patient Observation Assistant

PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)

Join to apply for the PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME) role at TouchPoint Support Services

Provides visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager.

• Visually and audibly monitor the assigned patient's condition and behavior at all times.
• Complete observation reports at established intervals.
• Take initiative in compassionately rendering service or responding to needs; interact hospitably, cheerfully and supportively with staff, patients, visitors and colleagues.
• Remain at the bedside of assigned patient at all times unless relieved by an appropriate staff member.
• Verbally redirect the patient from engaging in at‑risk behaviors.
• Seek help or advice as soon as possible when patient appears to be in medical distress or poses a threat, and escalates to assigned medical professionals.
• Participate in collaborative identification and reporting of patient safety issues; assure patient environment is safe; report any safety hazards to the charge nurse; remove visible hazards and report as appropriate.
• Assist in calming and/or reorienting patient in cases of agitation or confusion.
• Assist with keeping patient’s room safe and orderly.
• Accompany patient when diagnostic testing is required.
• Immediately summon nursing staff if the patient requires assistance, control, or other nursing interventions, or exhibits unusual behavior or verbalizations; immediately report any potentially dangerous behavior or concerning conversations to the nurse.
• Participate in hand‑off of pertinent information/behavior about assigned patient when arriving on unit and upon completion of shift assignment; arrange coverage around meal break times with nurse and inform nurse prior to leaving patient for any reason.
• Assist patient with ordering dietary tray and setting up patient’s meal tray; assist with basic positioning of patient; assist with patient wheelchair rides and/or ambulation if patient is stable and gait has been previously determined safe by assigned staff nurse.
• Respond rapidly and thoroughly to emergencies, special needs, etc.
• Accept suggestions and direction from supervisors and hospital staff.
• Demonstrate knowledge of department policies and procedures; honor department's attendance, break, behavior, dress, personal hygiene, and safety codes.
• Honor all confidentiality and other regulatory requirements.
• Accept and absorb department and hospital education program.
• Assist other associates as necessary; respond to direction as provided.
• Perform other duties as assigned.

• High School Diploma, GED or equivalent (required).
• Current CPR AED or BLS-HCP certification (required within 30 days of hire if required at the facility).
• Ability to walk or stand for prolonged periods; ability to bend, stoop, reach, and lift up to 50 pounds.
• One to two years of previous experience is preferred.

Both full‑time and part‑time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full‑time positions also offer the following benefits:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and unpaid time off benefits under applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This posting is not exhaustive; the company reserves the right to modify or change essential functions as needed.

Applications are accepted on an ongoing basis until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. TouchPoint maintains a drug‑free workplace.