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Crisis Provider

Job in Racine, Racine County, Wisconsin, 53404, USA
Listing for: Racine, County of (WI)
Full Time position
Listed on 2026-10-24
Job specializations:
  • Healthcare
    Crisis Counselor, Mental Health, Community Health
  • Social Work
    Crisis Counselor, Mental Health, Community Health
Salary/Wage Range or Industry Benchmark: 61054 - 97926 USD Yearly USD 61054.00 97926.00 YEAR
Job Description & How to Apply Below

Crisis Providers serve as the first point of contact for individuals who are experiencing an emotional crisis or who are seeking information, support and linkages to mental health, AODA and community resources. Crisis Providers will provide face to face, telephone, and mobile crisis intervention, crisis counseling, assessment, and referrals to community resources. Works closely with community providers, law enforcement, school personnel, clients, and families.

Contact with individuals may be in person or by telephone in the community or in an office setting.

  • Assess individuals in the community who are experiencing an emergency mental health crisis; provide supportive listening and create safety plans as needed.
  • Work with individuals and their support systems to assess the consumers for needed resources that will help resolve the consumer’s crisis situation and refer the consumer to the identified resources.
  • Provide oral and written communication that is appropriate to the task and in accordance with agency, DHS 34 and Medicaid standards.
  • Provide telephone and mobile crisis intervention services to children, adolescents, adults, and families in the community.
  • Interview clients and families to obtain mental health and/or AODA information and assess the needs of the individual and family.
  • Gather data from consumer interviews, past records, etc. to gain understanding and verification of previous disorders and treatment episodes.
  • Complete in person assessments in the community, at the individual's residence, hospital, jail, school, or at the Assessment Center location to identify the needs of a consumer and appropriate level of care.
  • Provide supportive listening; crisis intervention services; linkages to services; and create safety plans as needed.
  • Develop crisis plans utilizing the strengths of the individual/family and available community resources to resolve the immediate crisis
  • Facilitate follow-up interventions with the individual/family.
  • Represent Behavioral Health Services at WI Stats., Ch. 51 hearings.
  • Make intervention and assessment decisions using the “Best Practice” philosophy
  • Work collaboratively with law enforcement, families, other county departments, schools, acute care services providers, and other community resources to coordinate appropriate crisis resolution and referral.
  • Communicate pertinent information on a timely basis and participate in clinical supervision case reviews, staffing's, and/or case planning meetings.
  • Complete all necessary health care/medical and financial record documentation required to maintain complete medical and financial billing records.
  • Complete and coordinate appropriate and timely medical record documentation, which may include assessments, follow-up contacts, crisis plans, administrative, demographic, insurance, and financial information.
  • Perform other duties as assigned, including responding to an emergency event.
  • Supervision Received :
    Receives supervision from the Crisis Supervisor assigned to CREW.

    • Bachelor’s degree from an accredited college or university in social work, human services, psychology, or related degree required.
    • Master’s degree in social work or counseling preferred.
    • Ability to obtain a certified advance practice social worker or licensed professional counselor – in training license preferred.
    • A minimum of one year of experience providing mental health or crisis services preferred.
    • Experience working with youth with mental health issues preferred.
    • Valid Wisconsin driver’s license and automobile insurance are required.
    • Fully vaccinated against Covid-19.

    Salary Range based on education and licensure:
    Bachelor's Degree: $29.37/hr.

    - $41.12/hr master's Degree: $65,374/yr.

    - $91,520/yr. Master's Degree w/ full license: $69,950/yr.

    - $97,926/yr.

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