Inbound Ecommerce Associate

Job Overview

Inbound Ecommerce Associate at Goodwill Industries of Southeast Wisconsin, Inc. Join our mission‑driven team to prepare, list, and ship donated items online.

Rotating two‑week schedule.

• Front Half –
  Week One
  :
  Sunday – Wednesday, 7am – 5:30pm;
  Week Two
  :
  Sunday – Tuesday, 7am – 5:30pm
• Back Half –
  Week One
  :
  Thursday – Saturday, 7am – 5:30pm;
  Week Two
  :
  Wednesday – Saturday, 7am – 5:30pm

Independent and teamwork. Tasks include preparing, listing, and shipping items; evaluating electronic equipment; and mentoring new associates.

• Feed books and media items onto a commercial conveyor belt system.
• Accurately photograph and list items, noting damage.
• Determine merchandise value based on quality, trends, brands, and price guides.
• Move materials throughout the warehouse to support shipping and transportation.
• Properly dispose of data‑bearing devices following procedures.
• Organize and maintain inventory by stocking and stowing listed products.
• Analyze customer inquiries related to orders, status, pricing, descriptions, inventory, and shipping.
• Pack, seal, label, and affix postage for shipping using tools and supplies.
• Utilize shipping software accurately and efficiently.
• Assist with training and mentoring associates.
• Maintain a production environment with positive teamwork, safety, and efficiencies.
• Maintain an organized and clean work area, following safety procedures and using PPE.
• Meet or exceed daily productivity goals through efficient handling of products.
• Safely operate pallet jack (forklift experience a plus) and follow safety guidelines.

• Basic reading, writing, and math skills.
• Computer skills with functional knowledge of word processing and email/internet software.
• Forklift certification, if required at site.
• Ability to function independently in a work setting.

• Operate equipment and/or machinery safely and responsibly.
• Adhere to policies, procedures, Kaizen guidelines, safety, and security regulations.
• Provide excellent customer service to all internal and external customers.
• Contribute to the Goodwill Mission as a productive and collaborative team member.
• Accurately track personal production as directed.

• Stand and/or walk for the duration of work time (10 hours).
• Bend and reach to work with merchandise.
• Lift, push, or pull a maximum of 75 pounds.
• Operate material‑handling equipment with manual dexterity.
• Inspect, sort, and grasp materials manually.
• Observe merchandise with visual detail and jeweler loops.
• Work independently.

Competitive benefit program may include medical, dental, vision, short and long‑term disability, life insurance, retirement plan, paid time off (PTO), and more. Details vary by job category.

Equal Opportunity Employer. (SEW)