Field Service Technician

** Job details*
* Posted 06 October 2026

Salary USD Negotiable

Start date 14 December 2026

Location Mount Pleasant

Job type  Permanent

Discipline  Industrial Manufacturing

Reference 170502

Job Function  Field Service Technician

*
* Title:

** Field Service/Install Support & Training Technician

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* Location:

** Mount Pleasant, SC (remote available)

** Employment:
** Full time/Direct

** Industry:
** Manufacturing

** Summary*
* Technical field role supporting installations, service, troubleshooting and training throughout North America. When not traveling, the position supports Charleston production, assembly, quality, installer training and process improvement.

** Responsibilities*
* + Travel throughout North America to support customer/dealer installations, field troubleshooting, punch/service issues and installation quality.

+ Provide hands-on technical support for demountable wall systems, glazing, doors, hardware and related architectural products.

+ Train dealers, installers, customers and internal personnel on correct installation, adjustment, service and product handling.

+ Document field issues, root causes, corrective actions and lessons learned; feed findings back into engineering and production.

+ Support product demonstrations, mockups, installer readiness and project-specific technical requirements.

+ When not traveling, support CHS production, assembly, quality checks, training, work instructions and continuous improvement.

+ Coordinate professionally with dealers, contractors, project teams and internal stakeholders while representing company in the field.

** Required Qualifications*
* + Hands-on field service, installation, construction, mechanical or technical-service background.

+ Strong mechanical aptitude and proficiency with hand/power tools, measurement and drawings.

+ Ability and willingness to travel frequently throughout North America as project requirements dictate.

+ Strong customer-facing communication, troubleshooting and training capability.

+ Valid driver's license and ability to work safely in active commercial construction and manufacturing environments.

** Preferred Background*
* + Architectural interiors, demountable walls, glazing, doors/hardware, millwork, commercial construction, installation supervision or technical field service.

+ Experience training installers or customers and resolving field-quality or service issues.

+ Ability to contribute productively in a manufacturing environment between field assignments.

We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race; color; age; sex; sexual orientation; gender identity; religion; national origin; disability; veteran status; genetic information; or any other criteria protected by governing law.