Membership Coordinator

Membership Coordinator

Part-Time, Non-Exempt

Location:

Radcliff

Reports to:

Club Director

Schedule:

Monday-Friday

Compensation: $17.00 per hour

Boys & Girls Clubs of Kentuckiana (BGCK) is an out-of-school time provider, offering a safe haven for youth who need us most. Our mission is to inspire & enable all young people, especially those who need us most, to realize & develop their full potential as productive, responsible & caring citizens.

• The Membership Coordinator operates the front desk and is responsible for the processing and maintenance of the Club’s membership records.

• Create a Club environment that supports and facilitates the achievement of the Youth Development Outcomes:
  Academic Success, Healthy Lifestyles, and Good Character & Citizenship.
• Provide guidance and role modeling to all Club members.
• Provide on-site supervision to members to ensure a healthy and safe environment.
• Maintain a positive outlook and attitude with members, and provide constructive feedback on their efforts and progress.
• Assist members in building conflict resolution skills and teach them to accept responsibility for their actions.

• Maintain the front entrance area of the Club.
• Provide courteous and quality customer service.
• Greet all individuals that enter the Club.
• Assist members, volunteers, guests, and staff with signing-in, as needed.
• Answer phones, listen to voicemails, and return calls as needed.
• Respond to Club emails.
• Process and maintain membership applications.
• Collect membership fees.
• Provide general administrative and clerical support to the Club Director, Program Director, and other Club staff as needed in a friendly and cooperative manner.

• Travel between Clubs and/or the Admin Office for trainings and meetings.
• All other duties as assigned.

• Ability to work in a fast-paced and loud environment.
• Ability to continuously stand and move around the Club.
• Ability to lift up to 30 pounds occasionally.

• High School degree or G.E.D. is required.
• College degree from an accredited college or university is preferred but not required.

• A minimum of one year’s work experience in a Boys & Girls Club or similar organization which includes the supervision of youth and the implementation of programs and activities.

• A passion and understanding of the mission, objectives, policies, programs, and procedures of BGCK.
• Ability to maintain a positive, friendly, and cooperative attitude in the workplace.
• High ethical standards.
• Strong communication skills, both oral and written.
• Ability to maintain professional relationships with internal staff and external partners.
• An understanding of the needs and interests of young people.
• Demonstrated knowledge of computers and other office-related technology.

• 401(k) Participation & Matching
• Paid Time Off (PTO)
• Self-Care Days
• 12 Paid Holidays
• Free Club Membership for Children of Staff

The Boys & Girls Clubs of Kentuckiana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Boys & Girls Clubs of Kentuckiana is committed to a diverse and inclusive workforce, and welcomes applicants with disabilities and applicants from underrepresented racial and ethnic groups.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to HR.

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. Any benefits listed in this job description is presented for illustrative purposes. Ultimately, the full benefit package available to an employee will be outlined in an employment offer letter.

All offers of employment are contingent upon successful outcomes of a background check.