General Manager
Listed on 2026-10-15
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Retail
Retail & Store Manager, Operations Management -
Management
Retail & Store Manager, Operations Management
- Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations.
- Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans.
- Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability.
- Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results.
- Ensure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs, and implementing continuous improvement initiatives.
- Champion company initiatives, communicate the “why” behind changes, and ensure successful implementation and long-term adoption of programs and processes.
- Create an inclusive, collaborative team culture focused on achievement, motivation and customer service.
- Hire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback.
- Support leadership development and drive a culture of excellence through formal talent management processes, training and onboarding.
- Maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation.
- Ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations.
- High School Diploma or GED equivalent
- Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
- Proven leadership experience in fast-paced retail, food service, or fuel environments
- Proven ability to coach, develop, and inspire career growth in individuals
- Excellent communication, customer service, and relationship-building skills
- Highly organized, detail-oriented, and able to manage multiple priorities independently
- Skilled in problem-solving, critical thinking, and decision-making
- Solid understanding of store financials and their impact on business performance
- Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results.
The projected salary range for this position is $75,000-$90,000 and is commensurate with position, experience, and location. Associates in this position are eligible for monthly bonus incentives.
Benefits- medical
- dental
- vision and mental health benefits
- ESOP (Employee Stock Ownership Plan)
- 401(k) + matching
- Education Assistance Program
- store discounts
- paid time off
- paid parental leave
- access to additional benefit and wellness programs
- Employee Stock Ownership Plan (ESOP)
- Tuition Reimbursement
- 401(k) Plan
- Medical/Dental/Prescription Coverage
- Flexible Spending Accounts (Health Care & Dependent Care)
- Employee Assistance & Wellness Programs
- Employee Credit Union
- Paid Time Off
- Employee Resource Groups
- eligibility requirements may apply
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at
Location & CompanyWawa operates a chain of convenience retail stores located in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida, Alabama, North Carolina and Washington D.C.
Here at Wawa, the sky's the limit.
Voted as “America’s Favorite Convenience Store,” Wawa operates a chain of convenience retail stores located in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida, Alabama, North Carolina and Washington D.C. Today, Wawa is your all day, every day stop for fresh, built‑to‑order foods, beverages, coffee, fuel services, and surcharge‑free ATMs. We're making every day a little more fulfilling—one smile, hoagie, and…
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