Customer Service Specialist
Listed on 2026-01-09
-
Administrative/Clerical
Office Administrator/ Coordinator, Bookkeeper/ Accounting Clerk -
Accounting
Office Administrator/ Coordinator, Bookkeeper/ Accounting Clerk
Job Opportunities
Use the Government Jobs tab to search through your municipality's employment opportunities. Subscribe to job posting notifications to be automatically alerted of the latest career opportunities by clicking on the Notify Me® button.
Position Summary: This position performs a variety of well-defined clerical, fiscal, and accounting support duties within the Treasurer’s Office. Work includes processing payments for taxes, utility accounts, DMV Select services, dog tags, and other miscellaneous revenues. The employee is responsible for accurately balancing daily receipts, researching account inquiries, preparing routine correspondence, and ensuring strict confidentiality of all taxpayer information. The role requires strong customer service skills, the ability to resolve issues in a calm and helpful manner, and a commitment to supporting co‑workers and the Treasurer in daily operations.
This position reports directly to the Treasurer.
- Working knowledge of computers and common office equipment, including calculators, fax machines, postage machines, and copiers.
- Basic to intermediate computer skills, including the ability to navigate multiple software systems, learn new programs quickly, and accurately enter and retrieve data.
- Ability to perform mathematical calculations with accuracy and reasonable speed.
- Strong communication and customer service skills, including the ability to calmly and effectively assist taxpayers and resolve concerns.
- Ability to learn office procedures, follow detailed instructions, and maintain accuracy in all work.
- Ability to work independently and as part of a small team in a fast‑paced environment.
High school, vocational, or business school diploma required; or an equivalent combination of training and experience that provides the necessary knowledge, skills, and abilities. Must be bondable. Successful completion of a background check and pre‑employment testing is required.
Salary range:DOQ, The City of Radford offers a generous salary along with an excellent benefits package that includes health, dental and vision insurance along with retirement benefits through VRS (Virginia Retirement and free life insurance).
Job posting open until filled. The City of Radford is an Equal Opportunity Employer.
Applications may be requested by email or in person at the Treasurer’s Office and must be returned with resume to:
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).