Food Unit Lead

FOOD UNIT LEAD (FULL TIME)

Chartwells Higher Education Dining Services

Location:

Radford University, Radford, VA (801 East Main St, Radford VA 24142)

Coordinates activities of other food‑service employees and creates an enjoyable dining experience for customers, staff and visitors.

• Provides quality customer service by giving one-on-one attention to detail.
• Oversees preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
• Helps plan menus.
• Ensures timely, efficient meal service and supervises the serving of meals.
• Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
• Trains employees; assigns and coordinates work to promote efficiency and excellence in food and service.
• Determines work procedures, prepares work schedules and expedites workflow.
• Uses systems for completion of required daily, weekly, and monthly reports such as inventory‑cash reports, production records, payroll and time‑keeping.
• Manages cash handling as established by the Food Accounting Manual.
• Orders food and other supplies from approved sources or purveyors.
• Directs and participates in overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
• Develops sanitation schedule and ensures adherence by food‑service employees for cleaning of kitchen and dining area and washing of utensils and equipment.
• Issues written and oral instructions.
• Helps select and orient employees; oversees staff training in areas of responsibility.
• Performs other duties as assigned.

Previous supervisory experience in a culinary environment is required.

Full‑time schedule. Open availability is preferred. Varying shifts are available from 6:00 AM to 1:00 AM, including nights, weekends, and varying days. Pay range: $17.30–$19.30 per hour.

• Training and development opportunities
• Retirement plan
• Associate shopping program
• Health and wellness programs
• Discount marketplace
• Identity theft protection
• Pet insurance
• Critical illness, accident, hospital indemnity, legal services, and other voluntary benefits
• Medical, dental, vision, life insurance, disability insurance, commuter benefits, employee assistance program, and flexible spending accounts
• Paid and unpaid time‑off benefits in accordance with federal, state, and local laws (see link)
• Shift meals, free fountain beverages, coffee, tea, bottled water, parking payment via payroll deduction, shoes deducted from payroll, shift differential pay between 8 PM and 12 AM.

Because this position requires you to perform services in an educational facility, there may be periods when the company does not require you to perform work. Such periods may be unpaid and deemed temporary layoffs. Work may be required year‑round, possibly at a different location during break periods.

Compass Group is an equal‑opportunity employer. All applicants and associates are treated fairly based on their abilities, achievements, and experience without regard to protected characteristics such as race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.