Technician Broadband Maintenance II - Cable

Technician Broadband Maintenance II - Cable

Radford, VA, USA

Posted Monday, December 1, 2025 at 5:00 AM

Shenandoah Telecommunications Company (“Shentel”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes:
Shentel: Provides traditional cable Internet services for small towns and rural communities.
Glo Fiber: Delivers fiber‑optic Internet for customers in larger cities, as a competitor to incumbent providers.
Shentel Business and Glo Fiber Business: Offers small, medium and large‑scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit

Check out this video about Broadband Technicians (use the back button to return here after viewing the video)

Job Summary:

Responsible for preventive and demand maintenance and repair of the hybrid fiber coax (HFC) or fiber to the home (FTTH) broadband network including its associated equipment in accordance with operational standards and the company’s policy. This includes maintaining or improving system performance standards.

Environmental Requirements:

• Ability to climb ladders and/or utility poles and work in high places
• Ability to work in small places (such as crawl spaces and attics)
• Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations.
• Up to 25% daily travel time may be required.
• Lifts and carries loads of 70 lbs. or more, works in confined spaces such as crawl spaces or attics, works while standing 50
  -70% of the time and performs work near power lines and electricity.

Education:

• High School Diploma / GED

Relevant

Work Experience:

• Maintenance Level I: 3-5 Years Maintenance Experience, Master Tech Certification or equivalent industry certifications/experience.

Shentel provides a drug‑free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.

If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact aHR Representative at  or  When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly.