ITRMS – Security Operations Senior Email Security Engineer

Job Description

Company is an innovative, global healthcare leader that is committed to improving health and well-being around the world. Our product offering categories include heart and respiratory health, infectious diseases, and women's health. We continue to focus our research on conditions that affect millions of people around the world - diseases like Alzheimer's, diabetes and cancer - while expanding our strengths in areas like vaccines and biologics.

We also devote extensive time and energy to increasing access to medicines and vaccines through far-reaching programs that donate and deliver our products to the people who need them.

The Security Operations are focused on Application and Process ITIL Operations. These Operations include such functional areas as Identify and Access Management, Corporate Directory and enterprise Cyber-Security tools and applications.

This organization was formed as a result of the increased risks in both the information security (e.g. cyber threats, malware, etc.) and the regulated areas have required that staffs possessing such skills are fully embedded within the IT organization. The enterprise is now dependent on these security and compliance experts for identifying, escalating and remediating such IT Risks in a timely and efficient manner.

Also, emerging technologies like cloud, mobility and data analytics require strong IT Risk and Compliance early involvement.

Location: Romania (Hybrid)

Schedule: 10:00 – 19:00

Team: Security Operations (Platform Management)

Contract: Full-time

We are looking for a Senior Email Security Engineer to join our global Security Operations (Platform Management) team. This role is an opportunity to drive enterprise-level email security across a large-scale environment, shaping visibility, stability, and defensive controls for millions of messages daily.

You will work hands‑on with email security & web domain management tools while collaborating with multiple engineering, architecture and operational teams.

• Administration and tuning of email security tools across a global tenant
• Own advanced configurations: transport rules, connectors, inbound/outbound filtering, impersonation protection, anti‑phishing, anti‑malware, and quarantine policies, including rule logic, integrations and reporting
• Perform advanced investigations on email‑based threats
• Conduct message trace deep‑dives, identify root causes, propose and implement durable corrective actions
• Collaborate with Cloud Security, SOC, Endpoint Security, and Architecture teams to align controls and detections
• Drive improvements in email security posture through rule hardening, automation, enrichment, and workflow enhancements
• Own complex incident response actions related to email threats and support major security initiatives
• Ensure high‑quality handling of request and changes using SNOW & Jira, working fully aligned with ITIL processes
• Overseeing Company acquired Web Domains using the available domain management tools

• Strong hands‑on experience with email security tools, operating at enterprise scale
• Deep understanding of email authentication and flow (SPF, DKIM, DMARC, ARC, connectors and mail routing logic
• Proven experience investigating email security threats and applying effective mitigations
• Ability to read, interpret, and correlate logs from multiple sources (message traces, security alerts, telemetry)
• Solid understanding of phishing techniques, spoofing patterns, impersonation attacks, and threat actor behavior
• Experience with ITIL processes and working with SNOW/Jira
• Excellent troubleshooting skills and comfort with complex, distributed systems
• Strong communication skills in English and ability to work with global teams
• Ability to take ownership, challenge existing configurations, and influence security posture through data‑driven decisions

• Experience with security tools beyond email (identity, endpoint, cloud)
• Scripting knowledge for automation, enrichment, or bulk configuration changes
• Familiarity with Web Domain Management tools
• Experience in large, regulated environments (pharma, finance, manufacturing)
• Exposure to Security Operations/SOC…