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HelpDesk/Support Technical Support

Pet Tech Support Leader - Associate Director

Job in Rahway, Union County, New Jersey, 07065, USA
Listing for: The Association of Technology, Management and Applied Engineering
Full Time position
Listed on 2025-12-22
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 126500 - 199100 USD Yearly USD 126500.00 199100.00 YEAR
Job Description & How to Apply Below
A leading animal health organization is seeking an experienced Associate Director of Customer Support to lead the customer support operations for US Pet Technology. The role involves managing vendor relations, quality assurance for communications, and leveraging Salesforce for performance insights. The ideal candidate has a strong background in contact center operations, a data-driven mindset, and excellent communication skills to enhance customer experience and digital reputation.

This full-time position is based in Rahway, NJ and offers a competitive salary range of $126,500 – $199,100.
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Position Requirements
10+ Years work experience
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